Hello CJ777, Having peace of mind that your Ring Bridge has a strong connection is very important. As consumers we expect a product to perform at its best. Please know that we are here to take a deep look into everything and ensure that this gets resolved quickly. The Ring Bridge is designed to work in many environments to provide you with peace of mind and security. If you are having trouble setting up your Bridge, you might want to try a reset. If you try to reset your device, be aware of the following time frames: Holding the button down for one to five seconds: This should force the Bridge into setup mode. Holding the button down for six to 10 seconds: This is a power cycle/reset - This will cause the device to forget any of the settings previously saved and will force you to re-set up all the lights. If you're still not able to successfully complete a setup, try resetting your modem and/or router. To do this, follow the instructions below: Unplug your router or model from its power supply (don't just turn it off). If your router and modem are separate, unplug both of them. Wait 15-20 seconds, then plug them back in. Wait a minute or two for the internet to be restored. Confirm that your internet has been restored by connecting another device to your wifi network and trying to access a website, then repeat the setup process. Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today! All the best, Antonio from Ring