We have had the 17500 for a few years now and it has been great for us. We live near a national forest so when power goes out it generally stays out for several hours to several days. We do the regular maintenance on her and have a trickle charge solar panel on the battery. It definitely burns through fuel, however, it runs EVERYTHING. Also is very heavy, so have so.e strong people around if you need to move it or place it strategically and then buy a sturdy after market cover to keep it out of the elements.

We have been running our old 15KW Generac Guardian Ultra-source gasoline generator for the past decade to power our home during after hurricane power outages. The Generac has always been dependable. ( Be on notice however, if there are huge amounts of ethanol in gasoline, the unit WILL NOT RUN. A thing that may or may not be an issue after a hurricane ). We only run non-ethanol as a standard with fuel treatment, bolster your reserves. With standard maintenance (oil, plugs, filters,battery,,,) and running for 30 minutes+ every month, it has aways been “at the ready”. After 10 years, we are pulling the 15KW from service to rebuild the unit and it will be a backup. The 15KW would run 1 of 2 Central Vac systems, the heavy amp draw well pump, kitchen, home theater, lights, water heater, etc,,. Naturally we can shut subsystems off to conserve fuel. We do have our property in the swamps of Florida, 2 miles from the main road, so we are the last place where propane will be delivered after an event of a hurricane or other crazy events, that is why we chose gasoline. We purchased the new Generac 17500 and was delivered yesterday. At unboxing, we realized that the wheel axle was missing. Fortunately we had our existing 15KW and we had a working axel to maneuver the new 17.5 Generac through the landscaping into position. I thought, “here we go!”. I called Generac Support the next morning and “Bam”! The support rep was an English Speaking American in the States (Chris) and the part is on its way,,, UPS! 15 minutes of may time, done! Wow! It’s a bummer that my new purchase was missing a part, but I am surprised at the quick phone pickup with a fix! We will see how the new Generac performs, as it is expected to a active hurricane summer in Florida, The El’Nino weather effect is drifting away again.

I expected better with this brand- my other generac is a good machine. This large unit starts very hard and won’t start at all if under 35 degrees. Very disappointing

Bought this generator in May, 2018. Worked fine for a few short power outages. Live in rural area and need Generator for power outages as we are on a well and have no water when power out. In Sept 2021, we had a major hurricane come through and had no power for four days. As soon as power went out, we started Generac and it ran great for about 48 hours. At 3 in the morning, it stopped. I checked, fuel good, oil good and had been overall for only 76 hours per meter. Could crank it it but would not keep running. Took it to tech who could not fix it. Paid the $250 and sent to next tech. He could not fix it, paid over $500 for all the parts replaced Next, sent it to "Certified Generac" Tech. After months, was finally told it could not be fixed. According to Tech, Generac refused to assist him any further. After only 76 hours of run time, I now have a 450 lbs anchor as it is useless. Would love to have it working but can't afford to spend anymore when Generac will not help with a known issue for these models. (See YOuTube for verification) DO NOT BUY #Generac Cranknostart