Easy to assemble. Works well. Door doesn’t latch properly but it works.

We love our Verona fire pit. Instructions are excellent. I had question and was able to talk to a real person who took care of my question. ;In my experience it is now rare to get that level of support. I have 2 Fire Sense heaters that have been working flawlessly for 15 years.

Very nice finish,,Easy to assemble if you just follow the directions that are supplied.

We called Firesense with some questions before making our final choice and the customer service person was extraordinarily pleasant and helpful and called back quickly with the specific details we wanted. The fire pit arrived with all parts present and well boxed or packaged, a pleasant change from many products. Nuts, bolts, etc. were in a shrink-wrapped package with very clear labeling rather than all being combined in a loose bag. Instructions were clear and assembly was easy. The table itself is solid--definite quality. We are very satisfied.