How can anyone recommend this product when you make it impossible to get the generator activated as you never respond to phone calls or emails about getting it commissioned and tested. I have emailed and called many times and it's been installed for 2 years and still has not been activated!!! All you want to do is sell generators and don't give a hoot about follow up or activation, I WILL NEVER RECOMMEND YOUR PRODUCT, DON'T CARE IF IT'S SUPPOSEDLY THE BEST GENERATOR ON THE PLANET, DOESN'T DO ME ANY GOOD IF ITS NOT OPERATIONAL!!!!

Ordered 9 months in advance by our builder, unit was late and had multiple issues. Multiple service personnel sent over a 6 month period..finally insisted on replacement. Took 2+ months but finally in. Hopefully works when needed. Market share is an issue. Hope service is there when i need it! The subs were great,,,this was a product issue.

Waited 9 weeks for generator. Ordered it with a cold weather kit. Generac never installed the cold weather kit. I had to install it. Which includes cutting the brand new coolant hoses. I would say if you order something brand new and order the accessories then it should come with them installed. Also very little room for the battery! Other than that great generator!!

A good sized investment because we don't feel the power grid is going to serve us well over the next 10 years. Quality Home Services did an excellent job in design, permits, installation and training.