DEWALT 13 in. 20V Straight Shaft Cordless String Trimmer, Battery and Charger Included

I hate this head / spool. It's the weak link of this trimmer. I decided to go electric. I like the size of it. I like the weight of it. The performance is fine for my needs. I bought two additional batteries, but I spend my time sitting down getting the line unstuck or reloading the spool. After removing the spool, put the ends of the line in the wholes and by the time you load a turn and a half the line has come out of the holes and it's back to step one. It has me looking to purchase elsewhere when I like everything else about this trimmer.

Not what I would expect from DeWalt. I haven't been able to trim my yard once with it ,I keep having to work on the head restringing the line.

My garage is a monument to DeWalt tools but this is one I hate. It is awkward to hold, not powerful enough to trim simple grass, and constantly feeds more string with the smallest tap. My biggest gripe is that it spins in the opposite direction of all other trimmers I’ve used causing grass and rocks to constantly be thrown at you. The guard is so tiny, it doesn’t block anything. I’ve written support about a larger guard and they do not make one. This was poorly designed and the only DeWalt tool I despise.

These reviews and reviewers are idiotic.I never meant to click like on a comment and could not change it after the fact. In regards to the product, it has never let me down. People complaining about battery life should check the date on their battery before commenting and post proof of whether or not you are using 20V or 60V Dewalt batteries. I just used mine YESTERDAY for over an hour an had no impact on application other than me running through the rest of my 50' worth of wire/string. Get real...this product performs well and under the worst conditions. I have over 15 Dewalt XR tools...