A: The water in this fountain can freeze during the winter. It is not compatible with standard round metal heater bases, as the high heat can warp or melt the plastic tray. One reviewer noted that they were unable to use heated bottoms with this product.

A: Yes, the water in this fountain can freeze during the winter. Additionally, it cannot be used with a standard round metal heater base, as the high heat can warp or melt the plastic tray.

A: No, this plastic poultry waterer cannot be placed directly on a standard round metal heater base. The high heat from a heater unit can warp or melt the bottom tray.

A: No, this poultry waterer cannot be placed directly on a standard round metal heater base. Because it is made of plastic, the high heat from a heater unit can warp or melt the bottom tray.

A: You can obtain a replacement cap by calling the manufacturer at 1-866-449-4343. They can provide replacement parts for your poultry fountain, and the width inside the cap is 24 millimeters.

A: Instructions: - Remove white cap from storage knob and tighten on water outlet directly below near the bottom of the jug. - Remove the black handle cap and fill container - Replace black handle cap and tighten to create a vacuum – DO NOT overtighten. - Remove small white cap from water outlet and return it to the storage knob near the top of the container. - Water will fill base and shut off when it covers the top of the water outlet. Important: The threads of the jar and O-ring must be kept clean of dirt, debris, etc., to be able to create the proper vacuum.

A: Please call the manufacturer at 866-449-4343 for replacement parts

A: Hi neighbor! The Farm-Tuff 7-gallon poultry waterer is made of plastic, so it cannot be placed directly on a standard round metal heater base because the high heat can warp or melt the bottom tray.

A: - Remove white cap from storage knob and tighten on water outlet directly below. - Remove black handle cap and fill container - Replace black handle cap and tighten enough to create a vacuum. DO NOT overtighten. - Remove small white cap from water outlet and return it to the storage knob above. - Water will fill base and shut off when it reaches top of the water outlet. Important: The threads of the jar must be kept clean of dirt, debris, etc., to create the proper vacuum.

A: To control the water flow, ensure the vacuum-sealed cap is tightened securely on the top to create suction. While filling, place the small black cap on the lower spout to prevent drainage, then remove it and store it on the top once the main lid is replaced to allow automatic flow.