A: Hi neighbor! The Farm-Tuff 7-gallon poultry waterer is made of plastic, so it cannot be placed directly on a standard round metal heater base because the high heat can warp or melt the bottom tray.

A: - Remove white cap from storage knob and tighten on water outlet directly below. - Remove black handle cap and fill container - Replace black handle cap and tighten enough to create a vacuum. DO NOT overtighten. - Remove small white cap from water outlet and return it to the storage knob above. - Water will fill base and shut off when it reaches top of the water outlet. Important: The threads of the jar must be kept clean of dirt, debris, etc., to create the proper vacuum.

A: To control the water flow, ensure the vacuum-sealed cap is tightened securely on the top to create suction. While filling, place the small black cap on the lower spout to prevent drainage, then remove it and store it on the top once the main lid is replaced to allow automatic flow.

A: One unit would be sufficient providing you check it once in the morning and once in the evening to top up the water.

A: Width inside the cap is 24 millimeters. Call us at 1-866-449-4343 and we will send you a replacement cap.

A: Hello, thank you for your question. Chickens love to perch, so it’s common for them to try to sit on top of waterers like the Farm-Tuff 7 gal. Top Fill Poultry Waterer Fountain—which can lead to droppings in the water. To prevent this, we would recommend placing it on a stand/block or hanging it so it is just high enough that chickens can drink, but not perch. Keep it away from roosts or walls where they can jump from.

A: While this unit is made of hi impact poly, the poly will melt if the heater is too aggressive. Maximum wattage for this unit is 100 watts.

A: Yes, by calling our customer service line at 1-866-449-4343.

A: The O-ring is a number 346 EPDM 70 Duro O-ring and is available by calling the manufacturer at 866-449-4343 or sourcing from anyone that sells o-rings

A: We do not have a heated version