Hi Susan, We're sorry to hear about your disappointment with Miracle-Gro Indoor Plant Food Spikes, and we appreciate you taking the time to share your feedback with us. To ensure you get the best results, here's a quick guide on how to use the spikes effectively. To apply the spikes, use the Miracle Aerator to create a hole in the moist soil. Insert the houseplant spikes halfway between the plant stem and the edge of the pot, making sure they are covered with soil. The number of spikes you'll need depends on the size of your pot. We want you to be completely satisfied with our products, which is why we offer a product guarantee. If you're not happy with the results after using the product, you're entitled to a refund. Please note that limitations may apply. If you have any further questions or need assistance, please don't hesitate to contact us at 888-295-6902.