A: Yes, this winch includes a wired remote switch with a handlebar mount to operate the unit. While it does not come with a wireless remote, it is a complete kit ready for installation and use out of the box.

A: The Traveller winch is designed to be wired directly to a 12V battery without a separate circuit breaker. An external breaker isn’t required by the manufacturer. For any additional over-current protection, please follow the guidelines in the winch’s manual or consult a qualified installer.

A: When a winch clutch turns freely but will not latch or lock into the engaged position, it means the internal planetary gears or the engagement pins are not aligning or are blocked by debris Try these troubleshooting steps from easiest to most advanced to fix the problem: 1.The "Rock and Pull" Trick (Alignment Fix) The clutch knob moves an internal ring gear that must line up perfectly with a set of teeth. If they are resting high-point to high-point, the clutch cannot snap into place. Pull out about a foot of winch cable by hand while the winch is in free-spool. While attempting to turn the clutch knob back toward the Engaged position, physically tug or rock the winch cable in and out. Alternatively, tap the "IN" or "OUT" switch for a split second. This tiny shift in the drum will often let the internal teeth drop into place, allowing the clutch knob to latch tightly 2. Check the Knob’s Internal Pins If the knob spins completely freely with zero resistance, the pins or the spring keeper directly beneath the plastic cap may have disconnected or jammed Clean any mud or debris around the base of the clutch knob. 3. Clear Out Rusted or Binding Gears (The Full Fix) If the knob still spins without catching, water has likely bypassed the seals, causing the sliding gear ring to rust to the inside of the gearbox casing

A: Customer can keep both the original manual switch and the remote wireless control functions.please see attached instruction for the installation of the wireless remote in your email

A: 12V DC batteries only. It is best to get a battery with high cranking amps. 650 CCA Minimum.

A: SKU#1172307 (8K 10K wireless remote) is rated for use with Traveller winches 8000lb and up, for lower weight winches as this will involve cutting wires and rewiring.

A: For inventory inquires please contact Customer Solutions at (877) 718-6750. Hours of Operation Monday - Saturday 7am-9pm CST Sunday 8am-7pm CST.

A: For replacement parts, and manufacture warranty information please contact Customer Service at (888) 376-9601 available Monday-Friday 8am-8pm (EST), Saturday 8am-5pm (EST).

A: The maximum cable length the drum will spool in is 45.9 ft.

A: SKU#1172307 can work on a TRAVELLER 2500 lb ATV Winch.