We bought the 10 RI reds in October of 2018. Never had chickens before so we were new! The shipped quickly and I got the call to come pick them up at our main PO. We opened the box to find they shipped 12 - we realized they had figured some would not survive the trip. I had either googled or the Hatcher suggested dipping their beaks in sugar water as soon as you get them. We did that and gave it to them several times that first day along with normal water available in the warmer cage. They ship out at 1 day old and they usually arrive in 2 days so they are new! We thought some may not make it, but our kids kept watch closely that first 24 hrs and any that were sluggish got a beak dip of the sugar water. They all survived. The ladies will be 3 this year and they are doing quite well!!! We have had a great experience and would order again if we needed a large group. If they arrive dead, the hatchery will fix it with you. But for all those loosing them after arrival, I’d suggest the sugar water. The hatchery will still fix it with you if some just don’t make it after arrival. I hope you all have the good experience we had!

All of them arrived dead. 0 stars if possible. Do not recommend