Hoover's Hatchery Live Cornish Cross Broiler Baby Chicks, 40 ct.

We had 8 dead in the box then we got them And lost 6 more the next day

I ordered these having had no prior issues in previous years with chick's coming to my location. It's not like I was in the middle of no where. I waited and waited, even called my post office to see if they had arrived and no one had called me yet. Nope. Thursday at 12:15pm I get a call, your chick's are here, you need to come quick, the box smells and for 40 chicks, not many are churping. I arrive, open the box and 2 are moving. I later found out that they shipped these chick's from Iowa to Kentucky on a FedEx truck. It's referred to as FedEx Smartpost. The USA mail services have subcontracted out to FedEx at some points, for some reason and my chick's were put on a box truck or 53ft trailer for 19 hours. They apparently made it in the 24hr window that's promised, but you put them in an oven to get them to me. I called twice on a refund and it's still processing, but it's not about the $170 that I'm out, it's the fact that you put day old chick's in a box truck and on the only 80 degrees day here and then shipped them 19 hours and expected them to live, it's cruel. AND a solution the tractor supply teamed suggested was to SHIP MORE AGAIN. I think I'll find a local hatchery and pick them up in person.

Out of 40 chicks, 7 died within 24 hrs. We had been notified of a shipping delay, and we are unsure if that affected the mortality rate.

Ordered 40 and about 10 did not make it during shipping