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3.3 out of 5 stars. 188 reviews
A woman outside with a dog
A woman outside with a dog

PetSafe Electronic Smart Door Pet Door, 15 lb. Capacity

  • Online Only

PetSafe Electronic Smart Door Pet Door, 15 lb. Capacity

Item # 1117295

PetSafe PetSafe Electronic Smart Door Pet Door, 15 lb. Capacity
PetSafe PetSafe Electronic Smart Door Pet Door, 15 lb. Capacity
$144.99

Size: S


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  • Online Only

PetSafe Electronic Smart Door Pet Door, 15 lb. Capacity

Item # 1117295

PetSafe PetSafe Electronic Smart Door Pet Door, 15 lb. Capacity
PetSafe PetSafe Electronic Smart Door Pet Door, 15 lb. Capacity
$144.99
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New Cardmembers earn a $50 Reward‡ with qualifying purchase of $50 or more plus earn 5% in Rewards+ on this purchase. Valid through 10/11/26.

Size: S


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The PetSafe Pet Door allows you to control your pet's access. When set to automatic mode, only your pets wearing the Electronic Pet Door Key can pass through the Pet Door. As your pet enters the range of the door, the Electronic Pet Door detects the key and unlocks automatically. The range is adjustable up to 3 feet. After your pet passes through the Pet Door, it will lock automatically helping to keep the house pets in and outdoor animals out. Trust PetSafe to help keep your pet healthy, safe and happy.

For additional information on this product, please see the Product Documents section for all downloadable user manuals, installation guides, brochures and warranty statements.

  • Customize Your Pet's Access - The Pet Door features programmable selective entry, exit and auto-locking options
  • Peace of Mind - The Pet Door works with the waterproof Electronic Pet Door Key worn on your pet's collar; only the pets wearing the Electronic Pet Door Key can go in and out
  • Multiple Pets - Great for households with multiple pets; programmable for up to 5 Electronic Pet Door Keys
  • Battery Operated - The Pet Door is battery operated (4 D-Cell Batteries, not included)
  • Door Installation - Designed for installation in interior/exterior doors; wall installation option available with purchase of Wall Install Kit
  • Door Includes - Interior frame with flap, exterior frame, operating guide, cutting template, key ring, 8 mounting screws and Electronic Pet Door Key (both located in the battery door)
  • Available in Two Sizes - Small for pets up to 15 lb, Large for pets up to 100 lb

Q&As

1 - 6 of 6 Questions

Q: Is this door weather proof !

a year ago
1 Answer
  • A: Thank you for this question! Although this pet door is weather resistant, the SmartDoor will not function below –30 degrees Fahrenheit when installed in an exterior door.
    a year ago
    Helpful?

Q: Is this door weather proof !

a year ago
1 Answer
  • A: Thank you for this question! Although this pet door is weather resistant, the SmartDoor will not function below –30 degrees Fahrenheit when installed in an exterior door.
    a year ago
    Helpful?

Q: Does the door lock from both ends to keep out smart animals, like racoons? My last pet door with keyed entry only kept the racoons from pushing the door in, but not from pulling the door outward with their claws and getting in that way.

7 years ago
1 Answer
  • A: Thank you for this question! The PetSafe Small Electronic SmartDoor offers modes to have the door lock in both directions. You may also set the door so that it will only open with the included SmartKey.
    7 years ago
    Helpful?

Q: Does it come with ay least one 'key'?

8 years ago
1 Answer
  • A: That's an excellent question! Our Electronic SmartDoor does come with one key included. Additional keys can be purchased separately, and the door will supports up to five keys.
    8 years ago
    Helpful?

Q: How good is the seal? Will it keep ants from getting through when it is closed?

8 years ago
1 Answer
  • A: This is a great question! The PetSafe Small Electronic SmartDoor creates a good seal with little room for insects to pass through.
    8 years ago
    Helpful?

Q: Can this door be used in a window, is there a conversion kit for a sash type window? Does this door only allow cats out that have the collar or can all cats go out but only collared ones can come back in?

9 years ago
1 Answer
  • A: Thank you for your questions! The PetSafe Small Electronic SmartDoor is designed to be installed in doors or walls (when using a conversions kit). While there are different setting on the door, it is not selective for each pet. To learn more about the settings of this pet door, please feel free to reach out to our Customer Care Team at 1-800-732-2677.
    9 years ago
    Helpful?

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Reviews

Rating Snapshot

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73 reviews with 5 stars.
23 reviews with 4 stars.
23 reviews with 3 stars.
23 reviews with 2 stars.
46 reviews with 1 star.

Overall Rating

3.3
90 out of 162 (56%) reviewers recommend this product

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Summary of Reviews

AI-generated from customer ratings & reviews, and may include incentivized reviews.
Customers report mixed experiences with this dog door. Many praise the electronic access system and weather resistance, appreciating the security and freedom it provides pets. However, a substantial portion struggle with plastic hinge failures within months or years, forcing repeated replacements si...
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This summary is AI-generated from ratings and reviews across multiple languages.
  • English
  • German
  • French
  • Spanish
  • Portuguese
  • Italian
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  • for dogs
  • purchase
  • large
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  • design
  • holes
  • installation
1 to 4 of 188 Reviews .
1 – 4 of 188 Reviews
Review 1
GenderMale
Age45 to 54

Top hinge is terrible

22 days ago
The top hinge is junk it breaks easily and they don’t make a replacement forces you to purchase another door because hole size is an odd ball size they need to make the top hinge out or medal or a sturdier material if they fix this issue then the door would be great I bought the first door bought a new one and it happened to the second as well very disappointing

No, I do not recommend this product.

Product Used Since : 6/1/2026

Originally posted on PetSafe

Grand prairie texas
Review 1
GenderFemale
Age45 to 54

No longer works in less than a year

a month ago
The battery compartment connections appear to have some how rusted out in less than a year. Yes, the battery compartment is faceing the inside of the house.

No, I do not recommend this product.

Product Used Since : 11/10/2024

Originally posted on PetSafe

Response from PetSafe:
a month ago
PetSafe® Product Support
We're so sorry to hear you're having difficulty with your door! What you have described is extremely unusual, and we would love the chance to speak with you about this directly. Once we fully understand the situation, we can determine the best way we can help. Please reach out to us! Our live support team can be contacted here- https://support.petsafe.net/contact-us/ Our phone hours are Monday through Friday 8 A.M.- 7 P.M. EST, and our chat hours are Monday through Friday 9 A.M. – 7:30 P.M. EST and Saturday 9 A.M. – 6 P.M. EST.
Review 1

Breaking already!

2 months ago
Haven’t even owned it for a year and it’s all ready broken. It’s breaking where the hinges are, and won’t shut properly anymore.

No, I do not recommend this product.

Product Used Since : 9/12/2025

Originally posted on PetSafe

Response from PetSafe:
2 months ago
PetSafe® Customer Care
We are sorry to hear your door is damaged, our customer care team would be more than happy to look into this with you. If you would like you can reach out to our team via phone Monday - Friday 8am - 7pm EST at 1-866-738-4379 or via chat through our Smart Assistant Monday - Friday 9am - 730pm EST and Saturday 9am - 6pm EST here - https://support.petsafe.net/contact-us/.
Review 1

Toggle to big and bite able!

3 months ago
I bought this via Woolworths Everyday rewards. It’s a good door. The problem we have is the toggle. It’s too big and no matter where we attach it, (back of neck on his harness even) our mini dachshund will get it and chew the battery end off. We have put duct tape around it to try and secure it but without fail, he will get it off. I am now constantly hovering, afraid he will swallow the battery. I wish we had gone with one that can detect his microchip instead of the toggle.

No, I do not recommend this product.

Product Used Since : 6/5/2026

Originally posted on PetSafe