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3.9 out of 5 stars. 64 reviews

PetSafe Connected SmartDoor Pet Door, ZPA19-17252

3.964 Reviews

Item # 2251574

Image showing  Connected SmartDoor Pet Door, ZPA19-17252
Image showing  Connected SmartDoor Pet Door, ZPA19-17252
Image showing  Connected SmartDoor Pet Door, ZPA19-17252
Image showing  Connected SmartDoor Pet Door, ZPA19-17252
Image showing  Connected SmartDoor Pet Door, ZPA19-17252
Image showing  Connected SmartDoor Pet Door, ZPA19-17252
Image showing  Connected SmartDoor Pet Door, ZPA19-17252
Image showing  Connected SmartDoor Pet Door, ZPA19-17252
Image showing  Connected SmartDoor Pet Door, ZPA19-17252
Image showing  Connected SmartDoor Pet Door, ZPA19-17252
Image showing  Connected SmartDoor Pet Door, ZPA19-17252
Image showing  Connected SmartDoor Pet Door, ZPA19-17252
$349.99

Size: undefined


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Powersport plans are not available in CA & MD.
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PetSafe Connected SmartDoor Pet Door, ZPA19-17252

3.964 Reviews

Item # 2251574

Image showing  Connected SmartDoor Pet Door, ZPA19-17252
Image showing  Connected SmartDoor Pet Door, ZPA19-17252
Image showing  Connected SmartDoor Pet Door, ZPA19-17252
Image showing  Connected SmartDoor Pet Door, ZPA19-17252
Image showing  Connected SmartDoor Pet Door, ZPA19-17252
Image showing  Connected SmartDoor Pet Door, ZPA19-17252
Image showing  Connected SmartDoor Pet Door, ZPA19-17252
Image showing  Connected SmartDoor Pet Door, ZPA19-17252
Image showing  Connected SmartDoor Pet Door, ZPA19-17252
Image showing  Connected SmartDoor Pet Door, ZPA19-17252
Image showing  Connected SmartDoor Pet Door, ZPA19-17252
Image showing  Connected SmartDoor Pet Door, ZPA19-17252
$349.99

Size: undefined


This item is available online only

Delivering to

37027

Spend $49 or more on Pet Food, Treats, Toys, Flea & Tick, and other select pet supplies and receive free standard delivery to home. Some exclusions ma...


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Powersport plans are not available in CA & MD.
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Stuck at work? Busy making dinner? SmartDoor™ Connected Pet Door ensures your pet's play and bathroom breaks stay intact no matter where you are. This app enabled pet door is perfect for the whole fur-family, giving your cat or dog their own personal entrance and exit. Meanwhile, you'll have full control over the SmartDoor with the My PetSafe® app, where you can manage schedules, get notifications, and remotely control the pet door through your phone. The SmartDoor comes with a Pet Door Key that attaches to your pet's existing collar, giving them exclusive access through the door. Multi-pet households can purchase extra Pet Door Keys. Let them outside, run around the backyard and take care of business without having to open the door for them. The Medium SmartDoor can also pair with microchips, giving cats and small dogs keyless entry! Pets and animals without a key or microchip can't enter, keeping unwanted visitors out of your home. SmartDoor offers a balance of freedom for your pets and peace of mind for you. As a pet parent, you may want to set a curfew for your little one. Through the My PetSafe® app, you'll be able to set individual schedules for your pets that give them access through the door at specific times. Notifications will keep you updated on your pet's whereabouts, pinging you on your phone or smartwatch. Get notified when your pets use the door, when it's locked, and more. If you notice a storm rolling through town, use your phone to remotely activate the multi-point lock on the flap to keep your dog or cat safe and sound inside The pet door flap's dynamic weather sealing is energy efficient and keeps the elements and airflow where they belong — outside. SmartDoor's pet door flap is built with durable plastic and tinted for privacy, keeping critters' curious eyes out of your business. The SmartDoor Connected Pet Door comes in 2 different sizes, Medium and Large. It is powered by batteries or a Wall Adaptor (sold separately) and requires a high-speed Wi-Fi connection with 2.4 GHz capabilities. Installation of the SmartDoor is a perfect weekend project with a friend. Your pet deserves the best. Trust PetSafe® to keep your pet healthy, safe and happy.

For additional information on this product, please see the Product Documents section for all downloadable user manuals, installation guides, brochures and warranty statements.

  • Control Through Your Phone - App enabled pet door that gives your pets the freedom to come and go
  • Only Opens For Your Pets - Selective entry and exit let you decide when and which pets can use the pet door, keeping wildlife out
  • Set Custom Schedules - Create or change multiple schedules for each pet to maintain their daily routines
  • Lock From Anywhere - Remotely lock and unlock your SmartDoor through the My PetSafe® app
  • Smartphone Notifications - Receive notifications when your pets use the door, updates on your SmartDoor lock and battery status, and more
  • Safe and Energy Efficient - The pet door flap's dynamic weather sealing and multi-point locking mechanism makes this an energy efficient and safe option
  • Guided Training - Training guide and video will have your dog or cat using the SmartDoor without assistance in as little as 4 to 6 weeks

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Reviews

Rating Snapshot

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38 reviews with 5 stars.
7 reviews with 4 stars.
5 reviews with 3 stars.
5 reviews with 2 stars.
9 reviews with 1 star.

Overall Rating

3.9
38 out of 49 (78%) reviewers recommend this product

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Summary of Reviews
AI-generated from customer reviews, which may include incentivized reviews.
The smart pet door has a mix of positive and negative feedback. Customers appreciate the smart features like remote locking/unlocking and pet activity tracking, and find the door easy to install. Howe...
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Customer Images and Videos

  • for dogs
  • installation
  • for cats
  • purchase
  • satisfaction
  • large
  • instructions
  • noise
Mi
Review 1
GenderFemale
Age45 to 54

Great Concept but Hard Plastic Door is Not Ideal

2 months ago
Loved the idea of this, but with theee dogs, the first dog out got ur with no issues but the second and third dog who tried to follow out got either hit in the face or on the back by the hard plastic door and are now timid and afraid to use it. Too bad there isn’t a different option available

Yes, I recommend this product.

Originally posted on PetSafe

Response from PetSafe:
2 months ago
PetSafe® Product Support
We're so sorry to hear that your dogs had this experience adjusting to their new door. This is certainly not the experience we want dogs to have when learning to use their new freedom. We would recommend going back to the first training steps in the manual and taping the flap up. Working with your dogs with positive reinforcement will help them adjust to using the door as an opening; gradually lowering the flap will help them become accustomed to the feeling of being touched by it, as well as how easily it moves with pressure to let them through. If your dogs are still unsure after trying these steps, please get in touch with us! Our live support team can be reached here- https://support.petsafe.net/contact-us/ Our phone hours are Monday through Friday 8 A.M.- 7 P.M. EST, and our chat hours are Monday through Friday 9 A.M. – 9 P.M. EST and Saturday 9 A.M. – 6 P.M. EST.
Tn
Review 1
GenderFemale
Age45 to 54

Question

2 months ago
Can the large petsafe smart door be installed in a glass or plexiglass door?

Originally posted on PetSafe

Response from PetSafe:
2 months ago
PetSafe® Product Support
Thank you for asking about this! The large size cannot be installed in glass or plexiglass; we do apologize for any inconvenience this may cause. If you have any other questions about your door or there's anything else we can help you with, please contact our live support team here- https://support.petsafe.net/contact-us/ Our phone hours are Monday through Friday 8 A.M.- 7 P.M. EST, and our chat hours are Monday through Friday 9 A.M. – 9 P.M. EST and Saturday 9 A.M. – 6 P.M. EST.
Owensboro, KY
Review 1
GenderMale
Age45 to 54

Works as needed

3 months ago
It does the job I need it to do but for the price there are a couple of things I'm disappointed in. The first one being the RFID tags. They're not the greatest quality and easily lost. The solution I found is to duct tape them on the collars. The other on is it's 2025 and the door has no smart home integration. It's not a major thing and could most likely be added in an app update. Other than that the door does what I need it to do.

Yes, I recommend this product.

Originally posted on PetSafe

Rolling Meadows, IL
Review 1
GenderFemale
Age45 to 54

Love it!

7 months ago
Easy to install and use! The instructions were really well written and even my (not so smart) pup figured out how to use it.

Yes, I recommend this product.

Originally posted on PetSafe