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PetSafe Small Electronic SmartDoor

SKU # 111729599
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Product Rating is 2.3
2.3
(15)

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Item Information

The PetSafe Large Electronic SmartDoor gives your pet his own key to the house. With SmartDoor your pet can come and go as he pleases with a SmartKey he wears around his neck. The innovative door reads the unique signal of the SmartKey and only unlocks for your pet. When your pet has entered or exited your home, the door automatically locks back into place. The SmartDoor also operates in 2 additional modes: fully locked or fully unlocked. For multiple pet households, the SmartDoor allow programming of 5 separate SmartKeys. This means you can allow access for your cat to enter a room, but keep the dog out and vise-versa.

  • Easily program up to 5 SmartKeys with a touch of a button
  • Energy-efficient, insulated flap with UV sun protection
  • Fits door 1-1/2 to 2 inches thick or 7 1/4 inches or more with additional extension tunnels
  • Easy do-it-yourself installation & programming
  • Electronic lock
  • Uses 4 D-cell batteries (not included)
  • 1 year limited warranty

Note: This product may require up to 2 additional days for order processing prior to shipping

Specification Description
Brand: PetSafe
Collar Key: Yes
Height: 15-5/8 in.
Pet Size: Small Breed
Pet Type: Dogs & Cats
Warranty: 1-Year Limited
Width: 9 in.
Product Type: Doors
Manufacturer Part Number PPA11-10711
PetSafe Small Electronic SmartDoor is rated 2.3 out of 5 by 15.
Rated 3 out of 5 by from Great Concept With Poor Durability I love the features of this door but the quality is lacking. The hinge on the door flap broke within 6 months. I have seen multiple reviews with the same complaint. It seems to be a repetitive issue that should have them considering utilizing a better quality material or product redesign. Durability is important when you are selling a product which is being utilized by pets that do not understand the concept of going through a swinging door with ease. I called to see what could be done and they were extremely apologetic and replaced the door at no cost. My new door is on it’s way. That got them two extra stars.
Date published: 2018-07-23
Rated 1 out of 5 by from Not Safe I bought this dog door for my house and my dog escaped by breaking the weak hinges described in many other reviews on here. I would not recommend this product if you have a dog larger than 45 lbs.
Date published: 2018-05-29
Rated 3 out of 5 by from Re-locking delay too long to prevent tail-gating We just purchased this and proceeded to follow setup instructions by first calibrating the detection distance. All seemed to work great, including setting an appropriate trigger/open distance, but we were disappointed that there is a locking delay of 15 seconds after the transmitter leaves the detection range. This does not work for us, since we have other dogs that will “Tailgate” the dog with the transmitter, then get stuck inside because the door is locked and they don't have a tag to open the door. Is there a way to reduce the re-locking delay time?
Date published: 2018-04-01
Rated 1 out of 5 by from Been through 2 in 2 yrs Terrible. You would think for the hefty price tag these doors would last but the cheep plastic hinges have no broken for the second time on the second door. I will not be purchasing this again. And will not recommend it to anyone else.
Date published: 2018-03-29
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Can this door be used in a window, is there a conversion kit for a sash type window? Does this door only allow cats out that have the collar or can all cats go out but only collared ones can come back in?

Asked by: Kathy4321
Thank you for your questions! The PetSafe Small Electronic SmartDoor is designed to be installed in doors or walls (when using a conversions kit). While there are different setting on the door, it is not selective for each pet. To learn more about the settings of this pet door, please feel free to reach out to our Customer Care Team at 1-800-732-2677.
Answered by: PetSafe Brand Expert
Date published: 2017-10-07

Does it come with ay least one 'key'?

Asked by: Blueeyes6400
That's an excellent question! Our Electronic SmartDoor does come with one key included. Additional keys can be purchased separately, and the door will supports up to five keys.
Answered by: PetSafe Brand Expert
Date published: 2018-08-27

How good is the seal? Will it keep ants from getting through when it is closed?

Asked by: Libbalis
This is a great question! The PetSafe Small Electronic SmartDoor creates a good seal with little room for insects to pass through.
Answered by: PetSafe Brand Expert
Date published: 2017-10-21
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