I have purchased many Petsafe Pet doors over the years. And each time I get one the quality has went down. This latest model that I purchased I’m rather disappointed in the design. I wish companies would stop and think. I just purchased a medium plastic door for my new home. Installation was to be expected. But the design! The inside black part that goes inside the cut door isn’t one piece anymore so they don’t even line up correctly. It even mentions it might not, so them please tell me why in the word you would want most of the black part on the outside exposed to the rain and elements! That doesn’t make sense. After I put it up I had to reread the directions because I thought I put it on the door backwards. I ended up taking off and putting the outside door on the inside of the house and the inside part on the outside. It works much better that way and keep the elements from getting inside my home. But the sucky part is, I can not longer lock the door for the inside. So which is worse? Letting the elements and rain get inside my door, or not being able to lock the door unless it’s locked from outside? All you have to do is make it lockable on both of the deal pieces. Then people can have it either way. But the cheap black plastic framing exposed to the rain and bugs and everything else. NO. If I didn’t already have a huge hole cut in my door I’d return it.

Had to upgrade our old classic aluminum door due to petsafe not selling the xl size rubber flap anymore. Let me say, this one is absolute junk. Flimsy plastic, blows open with the slightest breeze. Magnets don't seem to do anything. I'll be super gluing my old flap back together and reinstalling the old one.

This PetSafe doggie door works perfect for my blind 65lb very tall husky! The included instructions and template are easy to read and follow. The total time to install was about 1.5 hours, mainly because I installed it in a metal security door. The door is well made, functions perfectly, and was at a great price. The door also comes with a snap on security cover to keep unwanted critters out! Overall, this is an excellent product. The bonus was I received it two days after I ordered it! Tractor Supply and PetSafe nailed it on this one.

Had to have the opening cut bigger but that was my fault. Measure twice. 😂😂 I absolutely love it.