Biggest mistake I ever made new pellet stove in 12-18-25 weeks and one day the feeder motor die. Called the manufacturer I run testing on this stove the manufacturer doesn’t honor there warranty. I paid to replace the feeder motor . That lasted for week the blower motor die . Got that replaced. With in a 2 days both control boards die . Those are replaced now . Now I have 5th I replaced This stove isn’t with the money and this pellet stove is one piece of junk just waste of money this stove is and manufactured is a big joke

My family has had this stove for 3 years. We hate it, it is such a poorly designed stove. It starts out noisy, and it only gets noisier. Requires very frequent cleaning. Blower motors degrade/break and cost $100+ per. You wil abolutely regret your purchase. Save up for a used Harman or go with another heating method.

My first pellet stove was installed and used for 20 years and was easy to use and low maintenance. Adjustments were easily lowered to low heat and to high heat. I upgraded to a pel Pro 130 is very high maintenance cleaning is a daily chore and very touchy to turn on and can't be regulated. I dislike it and its look.

Complete Junk Quite possibly the single biggest piece of junk I have ever owned. Purchased brand new in Dec of 2025. Got it home and it worked the first 3 nights and then stopped working. Contacted support and they gave me a test procedure to determine what was wrong. Determined it was the head unit. They sent me a new one. Should have been the first red flag when they didn't ask me to send back the failed unit for analysis. This tells me it is so common of a failure that they just send them out for free without checking whenever they fail. This should have been the sign to just return it but when it worked the heat cranked so I decided to fix and keep it. I got the replacement part about a week and a half later. So a week and a half not being able to use my BRAND NEW stove in December and the part comes in and I replace it and it doesn't solve the problem. I contact them again and they send me a new potentiometer, again not asking for the failed part back for analysis. I replace it a it finally works....for about 2 weeks. I rerun all the testing and everything seems to be in working order but it still wont feed. The reason is that the auger motor has managed to unplug itself. Yes you read that correctly. When the auger jams the motor spins and unplugs itself. Anyone that doesn't believe me I can send you a video of this happening. It happened more than once so it wasn't just a one time fluke this nor accidently unplugged it while testing it. I have owned it since mid December and the auger jams about twice a week and when it does jam you have to unload the 130 pounds of pellets to take the auger cover off and clear the jam and then plug it back in. Then refill it and restart it. The problem here other than having to empty 130 pounds of pellets by hand is that when you plug the machine in after clearing the jam it immediately goes into shut down mode. This can take anywhere from 1 min to 1 hour to completely shut down. No rhyme nor reason as to how long it takes. When I last contacted support they told me there were only 4 parts that could fail and if I was still having issues I was testing it improperly. Basically giving me a 300 pound paperweight that I have to constantly monitor and clean to keep it somewhat functioning. I spend at least 3 hours per week clearing jams and resetting the unit. I won't get into the fact that the temp control doesn't work. If you put it on 10 or 5 it burns the same speed. The pellet burn pot overflows constantly causing incomplete burning of the pellets. If you turn it below 5 it will sometimes shut off and the pellets wont completely burn make it impossible for it to restart without clearing the lump of coal that forms from the incomplete burn. The paint on the entire unit is flaking off making it look like it was dragged behind my vehicle and sometimes when it starts it doesn't immediately ignite causing a flashover and filling the entire house full of smoke. Basically scour the web and find everything negative thing you can find about pellet stoves and Pelpro has managed to squeeze every one of those into one single unit. I have owned pellet stoves since my first house in 2001 and have NEVER had the issues with them in 25 years that I have in less than 2 months with this one. I tried to return it to Tractor Supply but by the time I was fed up with trying to fix it I was past the 30 day return window.