Purchase the stove about 2 months ago my first pellet stove wasn't sure what to expect, it heated my home well but was easy to use the only issue I had was It was kind of noisy and up until yesterday I would have given this a good review but as I was getting ready for work my stove fan just shut off no code thrown and then it started smoking because they were still a fire in the Firebox. My house immediately filled with smoke I unplugged the stove got no power to the controller and then as the stove cooled I began smelling what smelled like burning plastic or wires. I let the stove cool cleaned it thoroughly and still no power. I worry if I wasn't home what could have happened or if I was sleeping will be returning the stove and do not recommend it

Where do I start well bought the stove and ran great for 2 weeks then all of a sudden at night the exhaust motor burnt up out of know where causing the motherboard to also go... Call the company they send me a brand new motherboard exhaust motor with and brand new cold air fan to go with it. When the package came the motherboard and exhaust motor was perfect but the cold air fan was so damaged it looked like it came out of a war.... Anyway I put the new motherboard in and exhaust motor and the stove ran awesome for another 2 weeks then wouldn't you know same exact thing happens exhaust motor burns up causing the motherboard also to go. I am fed up at this point horrible product would not recommend this

This is a great little programmable stove, fits in a small space and under normal operation is very quiet! I gave it 4 stars because our only complaint is on the shut down cycle, the exhaust blower gets a high pitched sound as it reaches the end of the cool down. Not a problem, just mildly annoying

Went to install this unit and when I lifted the cardboard packaging off the unit had severe damage to the point of it is not useable.