CountyLine 5 ft. Rotary Cutter

This is a well built, quality machine and the price is quite affordable. Instructions were fair, but if you really need instructions for this, you probably need to reconsider if you should be operating a tractor. I highly recommend this to anyone needing a good machine for seasonal cutting, though it might be a little light for industrial applications.

I purchased this on 9/23/25 in Devine, TX with intent on using it after my area had some above rain and a lot of brush growth in my 5 acre lot. The brush is now brown/dry and a fire danger. The transactional process was smooth; even above avg offering veteran discounts and having patience with my wife and I re-registering and re-creating the TSC app on our phones. The issue is the item was missing the wheel and the spindle and axel bolt, but the mgr advised at first the missing parts was “just a wheel” and they probably have it inside the store BC its a TSC common brand. Inspecting the item/cutter with the mgr Robert, I pointed out that more than just the wheel was missing. We discussed it and he advised me they had the wheel in the store. He brought it out to me with no spindle or axel bolt. He said he would order the missing pieces and they were expected to be delivered and installed in a week, and never called me back. The unit was delivered without the missing items, so I call him back two weeks later today 10/7; he says, “Its on back order with no expected delivery date”. He says another store local to the area, has it, but he has to arrange pickup and delivery, but he’ll have it by the end of this week. I told him to call me back today when he closes that loop. I don’t expect a call back. I’ve offered COAs to include picking the item up from a store in the major geo-metro area, but this was not an option? Rule #1 don't promise what you can’t deliver. Rule #2 know what you’re selling. Usually the manager checks up on customer service, not the customer checking up on the manager? Not happy and close to taking item back and demanding a refund.

Best bang for your buck

Other than another rotary cutter the is nothing that stands out to me. County Line should not be shipping these mowers with all nuts torqued to max, knowing that the buyer is gonna have to assemble the darn thing. County line should offer different sizes of PTO shaft, cutting the darn thing is ridiculous. Just ask the customer what he needs. Will see how it cuts as it has been a long day of assembly. Sure hoping that after reading other posts that it will.