Hi Doglover1129, we're very happy to hear Mannheim is doing so well on our CORE RawRev recipes. Thanks so much for the great review!

Hi Melissa2698, we're sorry to hear that the bags of RawRev you purchased did not have many freeze dried meat pieces and we would like to get more information. Please reach out to our Consumer Affairs team and refer to case number 775464. We’re available at 800-225-0904 M-F | 8-5 ET, or email [email protected]. We hope to talk with you soon!

Hi Delnel, we're very sorry to hear of the experience you had with our CORE RawRev Small Breed recipe. Our manufacturing facilities follow a very strict pest control program. It is part of our Good Manufacturing Practice (GMP) and is monitored constantly. If pet food is not stored properly at the distributor or retailer, insects can be a problem. They can travel inside the packaging and can be seen in multiple stages including eggs, larvae, webbing, etc. Insect infestation can come from many places along the distribution channel and occurs prior to the consumer purchasing the product. The pet food industry does its best to store its food properly, but insect problems may still occur. We apologize for this unpleasant experience that you and your dog had. Please reach out to our Consumer Affairs team so we can gather more information and review our guarantee. We’re available at 800-225-0904 M-F | 8-5 ET, or email [email protected]. Please refer to case number 770261. We hope to talk with you soon!