We're sorry to hear about your disappointment with Scotts Turf Builder Grass Seed Zoysia Grass Seed & Mulch, and we appreciate you bringing this to our attention. Your feedback helps us improve! Temperature plays a critical role in seed germination. Southern seed types (bermudagrass, zoysiagrass, bahiagrass, etc.) need soil temperatures of at least 70°F (21°C), with air temperatures in the 80's or higher (21°C or above). Seeds will not germinate if the temperatures are cold at night or are fluctuating from high day temperature to very low nighttime temperatures. Very hot weather will also inhibit seed germination. We want you to be confident in our products, and your satisfaction is our priority. That's why we offer a product guarantee. If, for any reason, you aren't satisfied with the results after using Scotts Turf Builder Grass Seed Zoysia Grass Seed & Mulch, you're entitled to a refund, with certain limitations. At your earliest convenience, please reach out to us at 888-270-3714 if you would like to discuss this further or if there's anything else we can do to assist you.

We're sorry to read about your disappointment with Scotts Turf Builder Grass Seed Zoysia Grass Seed & Mulch and appreciate your feedback. Temperature plays a critical role in seed germination. Soil temperatures must be at least 55°F (13°C) for northern type turf grass seed to germinate (Bluegrass, ryegrass, fescue). Air temperature must typically be between 60 and 80°F (15-26°C). Southern seed types (bermudagrass, zoysiagrass, bahiagrass, etc.) need soil temperatures of at least 70°F (21°C), with air temperatures in the 80's or higher (21°C or above). Seeds will not germinate if the temperatures are cold at night or are fluctuating from high day temperature to very low nighttime temperatures. Very hot weather will also inhibit seed germination. We want you to be confident in our products. For this reason, we offer a product guarantee. If for any reason you, the consumer, are not satisfied with the results after using this product, you are entitled to get your money back. Limitations apply. At your earliest convenience, please reach out to us at 888-270-3714 if we can further assist.

Hello Gus. We're sorry to read about your disappointment with Scotts Turf Builder Grass Seed Zoysia Grass Seed & Mulch and appreciate your feedback. We want you to be confident in our products. For this reason, we offer a product guarantee. If for any reason you, the consumer, are not satisfied with the results after using this product, you are entitled to get your money back. Limitations apply. At your earliest convenience, please reach out to us at 888-270-3714 if we can further assist.

We're sorry to read about your disappointment with Scotts Turf Builder Grass Seed Zoysia Grass Seed & Mulch and appreciate your feedback. Temperature plays a critical role in seed germination. Soil temperatures must be at least 55°F (13°C) for northern type turf grass seed to germinate (Bluegrass, ryegrass, fescue). Air temperature must typically be between 60 and 80°F (15-26°C). Southern seed types (bermudagrass, zoysiagrass, bahiagrass, etc.) need soil temperatures of at least 70°F (21°C), with air temperatures in the 80's or higher (21°C or above). Seeds will not germinate if the temperatures are cold at night or are fluctuating from high day temperature to very low nighttime temperatures. Very hot weather will also inhibit seed germination. We want you to be confident in our products. For this reason, we offer a product guarantee. If for any reason you, the consumer, are not satisfied with the results after using this product, you are entitled to get your money back. Limitations apply. At your earliest convenience, please reach out to us at 888-270-3714 if we can further assist.