I have used this product for 6 years now. I dont put any products on the mat or in the disposable trays while set up for my dogs to use as we are very conscious about our waste. I change the mats every couple of days, empty the pod whenever there is pee in it and rinse. The mat, tray and pod I rinse off, then spray vinegar on them and let that sit. Then I spray a lite mix of he washing detergent and water. This I rinse off and let the pod, tray and mat dry. There is minimal fraying still after 6 years but now the mats definitely need replacing. And so I have ordered more.... sometimes, though, I wish there was a pee guard for my male dog who often misjudges his throwing distance.

My little dog uses the pet loo pee pee pad on the balcony if it's the middle of the night or if she needs to go urgently. I integrate it within a decorated balcony with plants, table and chairs, and fountain. I wanted to refresh the grass and bought the replacement bundle. It is good but came rolled and it doesn't seem to want to lay flat...yet. I'm sure it will get there. This grass seems a little different too, but she still uses it.

Wonderful fit. Very happy with product. The only one that washes well

This whole system is awesome, easy, and, best of all, my dogs use it when I have to be gone for a long time! They are outside potty trained, but when I can't be back in time they use it!! It is great and keeps odors at a minimum too!