[This review was collected as part of a promotion.] I purchased this device almost a year ago. My spouse and I have used it A LOT. The only problem I have encountered so far is when I used a certain kind of coffee bean that was more oily than others. That particular type of coffee bean would stick to the hopper, and I'd manually have to push it down from time to time. Once I switched to a less oily type of coffee bean, it worked as intended. KitchenAid could implement a different kind of hopper that made better use of gravity, but it's not that big of a deal. Additionally, I will say that I am quite happy with the frothing capability of plant milks. Soy milk does not froth too well, but almond milk has been an excellent low calorie, low carb plant milk to use with this machine. I will say that the price made me hesitant to purchase (it could be priced a little bit less considering all the plastic materials), but overall it has held up exceptionally well and has provided my household with high quality coffee beverages with little to no skill on my part. Overall, I would recommend this product to any coffee lover (that can afford the upfront cost) who wants coffeehouse quality in the convenience of their kitchen.

[This review was collected as part of a promotion.] I bought this a month ago. Very happy. Looks amazing.

[This review was collected as part of a promotion.] I bought the machine a month and half ago. We are very happy with the machine.

(This review was collected as part of a promotion.) We got the fully automated espresso machine about a month ago. Love the automated features that it offers for both brewing and self cleaning. Very convenient and easy to use.