Greenworks 60V 17 in. Cordless Battery Push Lawn Mower with 4.0Ah Battery & Charger

Hello Sam61. Thank you for taking the time to share your detailed experience. We are glad to hear that you have been pleased with the mower's power and maneuverability. We understand that runtime is an important consideration, especially for larger properties. Battery runtime can vary based on grass type, grass height, moisture levels, terrain, and overall mowing conditions. Thicker or damp grass and letting the lawn grow longer between cuts can increase power demand and reduce runtime compared to ideal testing conditions. To help maximize runtime, we recommend mowing regularly, avoiding wet grass when possible, ensuring the blade remains sharp, and using a higher cutting height when conditions are more challenging. For larger lawns or more demanding conditions, having an additional battery available can help extend mowing time and improve convenience. We appreciate your feedback regarding battery capacity and your suggestions. If you would like additional tips on optimizing performance, please visit the Greenworks YouTube channel. For further assistance, our Customer Success team can be reached through the online chat feature on the Greenworks Tools website or by calling 1-888-909-6757. Thank you for choosing Greenworks.

Thank you for sharing your experience. We understand how frustrating it can be when a product requires repairs and replacement parts are difficult to obtain. Based on the information provided, a replacement relay or control unit part number was identified and shared for sourcing through third-party suppliers. If you are experiencing issues with the blade motor engagement system, it may be helpful to verify that the battery is fully charged and that all visible relay and wiring connections are secure and free from damage or corrosion. We appreciate your feedback regarding parts availability for this mower. For additional troubleshooting, maintenance tips, and product guidance, please visit the Greenworks YouTube channel. If further assistance is needed, our Customer Success team is available through the online chat feature on the Greenworks Tools website or by calling 1-888-909-6757.

Thank you for sharing your experience with the CrossoverT riding mower. We appreciate your feedback and understand your concerns regarding acreage coverage and performance in taller grass. Actual runtime and coverage can vary based on factors such as grass height, grass density, terrain, mowing speed, and cutting conditions. For optimal performance, we recommend mowing regularly to prevent grass from becoming overly tall, ensuring all batteries are fully charged before use, and keeping the mower deck clean and free of grass buildup. If you would like tips on maximizing runtime and performance, please visit the Greenworks YouTube channel for helpful videos and guidance. If you need additional assistance, our Customer Success team is available through the online chat feature on the Greenworks Tools website or by calling 1-888-909-6757. We appreciate your feedback and the opportunity to support you.

Thank you for taking the time to share your review. We are sorry to hear the mower did not meet your expectations regarding the stated 21-inch cutting width and battery runtime. The 21-inch measurement refers to the mower deck size, while the actual blade length is typically slightly shorter to allow proper clearance between the blade tip and the inside edge of the deck. This clearance is needed so the blade can rotate safely and freely during operation. Battery runtime can also vary depending on mowing conditions, including grass height and thickness, moisture, terrain, cutting height, and use of features such as self-propel. For best performance, we recommend mowing dry grass, avoiding cutting more than one-third of the grass height at a time, and fully charging the battery before use. We appreciate your feedback and will share your comments with our team as we continue working to improve our products and customer experience. If you would like us to review your concern further, please contact Greenworks Customer Success through Live Chat at www.greenworkstools.com or by calling 1-888-909-6757.