This is my first time to try this product. I had to go into the store because I couldn't access my online acct. I made 3 calls last night, left my phone number twice, held the line for over 15 min, and never received a call back. I tried again this morning, left my number again. It is now almost 4 pm (I was in the store after having made the call an hr or so earlier) and have never gotten a return call!!!! I ordered the beet pulp shreds in store, paid for them and will pick them up later this week. I decided to try the alfalfa pellets as they were in the store. I'm sure my horses will love them. The store people (Savannah) were very good at helping put in my order. It's just unfortunate that I couldn't access my online account, nor could I get any assistance from the company!!! It will be interesting to see if anyone ever returns my call!!!

Love these large alfalfa pellets. No binders (you know the shiny coating) so makes them brittle and very little soak time. Also make the choke factor far less of a concern. I rehab over a 100 horses a year and they help tremendously in that recovery process. Perfect for aged horses. Takes very little time to soak since no binders.

Nice big pellets, much easier to use as I don't have to soak them

Easy for older horses to chew without soaking!