A: This mower does feature 11-inch high rear wheels, which are designed to provide improved traction and maneuverability over rough or uneven terrain. While the product specifications list the rear wheel size as 8 inches, the manufacturer's description confirms they are 11 inches high.

A: Hi! To get the most accurate details and delivery cost for your order, simply add your items to the cart and proceed to the checkout page. Once you enter your shipping address, our system will automatically calculate the exact charges and available delivery options before you finalize your purchase.

A: Hi Thon. The Troy-Bilt TB230 163cc TB Engine FWD Gas Walk Mower is equipped with an oil drain plug. Thank you for your question.

A: Hi COECOE. The mower will come with a sample amount of oil. Be sure to read your engine's operator manual and fill to capacity with the recommended type. Fill up with fresh, new fuel. We recommend fuel with less than 10% ethanol content or less, or you can use an ethanol free fuel such as TruFuel. The addition of a fuel stabilizer such as STA-BIL is also recommended if using fuel with ethanol. You can find set-up and start-up procedures within the mower's operator manual here: https://apps.mtdproducts.com/manuals/769-25834a.pdf. Thank you for your question.

A: Yes, this mower can mulch grass clippings. To use this feature, you must install the included mulch kit, which consists of a mulching plug and the necessary hardware to attach it to the rear chute.

A: Hello Mjc6! We are sorry to hear about your Troy-Bilt TB230 163cc TB Engine FWD Gas Walk Mower. We take our customer experiences seriously and will be glad to assist you on this unit. To discuss the matter to contact us directly at 1 (800) 828-5500 with case number 10894858. Thank you.

A: Howdy neighbor! Since you just unboxed your brand-new Troy-Bilt mower, the most common culprit for this issue is a pre-installed plastic mulch plug that is physically blocking the tunnel into the grass catcher, which can be resolved by turning off the engine, disconnecting the spark plug wire, and removing that plug from the rear chute. For your absolute safety, always make sure the engine is completely shut off and all moving parts have come to a total stop before checking for blockages or making any adjustments to the cutting deck. Additionally, ensuring your lawn is fully dry and raising your cutting height will maximize the blade's natural airflow to easily push those clippings all the way to the back of the bag!

A: Hello Bobby. The Troy-Bilt TB230 Walk-Behind Lawn Mower comes with a 2-year Manufacturer's Warranty. If you purchase any type of additional warranty, it will not begin until after the Manufacturer's Warranty expires. Thank you for your question.

A: Hello, bradk69. Yes, the TB230 includes a side discharge chute. Thank you for your question.

A: The issues you describe—a wire rubbing the tire and losing power until you lift the handle—point to a problem with your mower's self-propel drive cable. The fix involves properly routing and adjusting the cable, not bending it or tying it with zip ties.