Dear Lacey, thank you for sharing your experience. At the time of purchase, your Methley Plum tree should have moist firm roots. After planting, this dormant bareroot fruit tree may take up to 8 weeks to break dormancy. We do guarantee our product as stated on our Guarantee that is shown on the package. In the event your plant does not break dormancy or the roots were not in excellent condition at the time of purchase, we encourage you to reach out to us with a copy of your sales receipt so we may assist you with our Guarantee To Grow process at (269) 468-6714 or [email protected]. Thank you, DeGroot Inc.

Dear Charles, Thank you for taking the time to share your experience. We understand your concern about your Methley Plum tree not showing signs of growth, and we’re here to support you. Our bare root plants are shipped in a dormant state to allow for earlier planting. During dormancy, it’s common to notice signs such as dry or brittle stems, minimal to no foliage, or crinkled, brown leaves. Fruiting trees like the Methley Plum can take up to 8 weeks to break dormancy and begin showing new growth. To check the tree’s viability, we recommend performing a scratch test. Gently scratch the stem near the base—if you see green tissue beneath the surface, the tree is still alive and should begin establishing itself soon. If the tissue is brown, please don’t hesitate to contact us at [email protected] or 269-468-6714 so we can assist you further, including offering a refund if applicable. Thank you, DeGroot Inc.

Dear Thad, Thank you for reaching out regarding your recent purchase. We understand your concern about the appearance of your Methley Plum Tree and are happy to help. At this time, the tree is in its natural dormancy period, which is essential for its health. During dormancy, it is normal for the tree to have little to no foliage or show crinkled leaves as it conserves energy for the upcoming growing season. Once planted, your tree should begin to break dormancy and show signs of growth within 6-8 weeks. A simple way to check its viability is by performing a scratch test: gently scratch the stem near the base. If you see green tissue beneath, your tree is healthy and should establish itself over time. If the tissue is brown instead of green, please reach out to us at 269-468-6714 or [email protected] so we can further assist you with a refund. We appreciate your business and look forward to helping you have a successful gardening season. DeGroot Inc.

Thank you for taking the time to share your experience and for bringing this to our attention. We're sorry to hear you had a negative experience with our fruit trees. At DeGroot, we strive to provide high quality plants that have high success rates for the home gardener at fair and reasonable prices. We stand behind our products 100%. We encourage you to contact us at (269) 468-6714 or [email protected] so we may assist you. Thank you, DeGroot Inc.