I got my tune up kit by ordering it on line and had it shipped to our local store. I went and got it when it came and brought it home. All that was in the plastic snap container was the Rotor, the points and condenser and the gauge were not there. I searched the envelope and the packing paper, nothing. The container must have popped open sometime before it shipped and lost most of the parts. I called the store immediately and told them about it and they said I should just order a new tune up kit for my tractor, they do not stock the ones for my tractor there. I ordered a new one and am again waiting, it hasn't arrived yet. I cannot blame the person who loaded it, most people would just look at the container and do not even know what points and condensers are. Unless someone knows about this stuff and actually looks inside the package, this could happen to anyone. You can see through the snap together plastic container, you would think that the container would have a little tape on it or something to keep this from happening. I like our Tractor supply store, but my tractor is not working right and it is an inconvenience for me. I suppose I should have done this in the summer when I did not need it to blow snow, it is a farm tractor with a six and a half foot snowblower, but there was not any sign of there being an upcoming problem. It takes a lot longer to get things right before Christmas too. But that is life. The free shipping to the store is a good thing, the store is only four miles away from me and I understand that they cannot stock everything. It asks below if I read product reviews for what I ordered, but there were none to read. I suppose something like this can happen to anyone....but it seems to be my luck that it happened to me.