ShelterLogic 10 x 20 x 10 ft White 6 Leg AG Canopy

Parts missing from it's shipping box that had clearly broke open during transit or handling in the store. The TSC manager could care less. He was kind of rude (annoyed) when I asked if they could look in the back since someone there clearly used an entire roll of tape to cover up the damaged box. The manufacturer had no urgency to send missing items. This caused me to buy a top fence rail for $25 and then cut the pieces to size so I could actually put the canopy up for my family gathering. The fence rail wasn't an exact fit so many of the ends had to be cut with an angle grinder and split open which left sharp edges needing tape covering so as to not damage the tarp. Just frustrating. I expect the replacement parts will arrive over a week after I asked for them.