We're sorry to read about your disappointment with Scotts Turf Builder Lawn Food and appreciate your feedback. The clumping of the product will not alter the effectiveness of the product. Unfortunately, it is caused by moisture that gets into the bag, either during the manufacturing process or during storage at our many retail outlets. Over the years, we have spent several millions of dollars trying to eliminate this problem through improvements in both our manufacturing plant and through packaging improvement. While the situation has improved considerably, we still have some way to go, and we are continuing to work on it. We want you to be confident in our products. For this reason, we offer a product guarantee. If for any reason you, the consumer, are not satisfied with the results after using this product, you are entitled to get your money back. Limitations apply. At your earliest convenience, please reach out to us at 888-270-3714 if we can further assist.

We're sorry to read about your disappointment with Scotts Turf Builder Lawn Food and appreciate your feedback. The clumping of the product will not alter the effectiveness of the product. Unfortunately, it is caused by moisture that gets into the bag, either during the manufacturing process or during storage at our many retail outlets. Over the years, we have spent several millions of dollars trying to eliminate this problem through improvements in both our manufacturing plant and through packaging improvement. While the situation has improved considerably, we still have some way to go, and we are continuing to work on it. We want you to be confident in our products. For this reason, we offer a product guarantee. If for any reason you, the consumer, are not satisfied with the results after using this product, you are entitled to get your money back. Limitations apply. At your earliest convenience, please reach out to us at 888-270-3714 if we can further assist.

We're sorry to read about your disappointment with Scotts Turf Builder Lawn Food and appreciate your feedback. The clumping of the product will not alter the effectiveness of the product. Unfortunately, it is caused by moisture that gets into the bag, either during the manufacturing process or during storage at our many retail outlets. Over the years, we have spent several millions of dollars trying to eliminate this problem through improvements in both our manufacturing plant and through packaging improvement. While the situation has improved considerably, we still have some way to go, and we are continuing to work on it. We want you to be confident in our products. For this reason, we offer a product guarantee. If for any reason you, the consumer, are not satisfied with the results after using this product, you are entitled to get your money back. Limitations apply. At your earliest convenience, please reach out to us at 888-270-3714 if we can further assist.

Hello Kevin, We are concerned to hear this. We would like the opportunity to gather some additional information and offer assistance. Please reach out to our Consumer Services team at 888-270-3714 for assistance.

Hello Kevin, We are concerned to hear this. We would like the opportunity to gather some additional information and offer assistance. Please reach out to our Consumer Services team at 888-270-3714 for assistance.