We're so sorry to hear you're continuing to have trouble with your pup's collar. This is certainly not what we expect from any of our systems and would love to opportunity to assist you with troubleshooting and determining the appropriate solution to get this resolved. When you can, please contact out Customer Care team at 1-866-738-4379.

We are sorry to hear your pups are chewing up their YardMax® Rechargeable In-Ground Fence™ Receiver Collars! If your pups have a habit of chewing on the collars, we typically recommend a bitter spray or powder applied to the units to help deter that behavior. Should the behavior continue, it may be best to closely supervise and/or separate the dogs while they are out in the yard to prevent further damage to the receivers. Some people also find that providing toys in situations where your pups may be more inclined to chew on the receivers will help redirect their chewing to the toys instead. If you have any further questions or concerns, please do not hesitate to reach out to us directly at 1-866-738-4379. We are always happy to help!