Hill's Science Diet Adult Indoor/Outdoor Urinary and Hairball Control Chicken Recipe Dry Cat Food

It seems like the formula or flavor has changed a couple of times recently, the previous type I got my cats really didn't like but they love the new one!

I've had my cats on this food for a couple years and they loved it till there was a formula change and the kibbles got way smaller. There was no warning and I'm seriously thinking about changing to a different diet.

Shape of kibble has caused my one cat much distress. They get wedged in his teeth causing gums to bleed. We had to use a chopstick to dislodge kibble. Round kibble was perfect. Not now for him. Hes one of five. I bought cans for him since kibble is not softening with moisture added.

What happened to your food? First, it changed with NO warning or notice on the bag. It made my cats sick for weeks because there was no old to mix with the new. Then after a month, my cat got a UTI. Now, after another month, I’ve opened another bag and NONE of my 4 cats will eat it. It looks different again. Even the 1 of 4 cats that would eat all day won’t touch it. The food has sat out for over 12 hours and the only kibble that was touched was spit out on the floor in front of the bowls. We bought two bags and I don’t know if I try the second bag or if I return both and seek out a new brand! Very disappointing performance in packaging, communication, manufacturing, product development, and product. We have used this for 12 years, beginning with previous cats. What happened? Is “unannounced new formula” marketing speak for hiding garbage ingredients in the recipe?