AcuRite Digital Thermometer with Indoor/Outdoor Temperature

Please make sure you are using fresh, regular Alkaline batteries in the outdoor sensor and the indoor display and try performing the following hard reset steps to see if this will correct the issue you are seeing with the Outdoor temperature. Hard Reset: Bring both the sensor and display unit together and remove batteries from the outdoor sensor. Remove the batteries from the display unit. Allow both units a full 2 minutes to fully power down. Change the A-B-C switch on the outdoor sensor to a new, ABC channel. Reinstall the batteries in the outdoor sensor. Once the batteries are inserted you should see the red LED light blink approx. every 16 seconds on the front of the sensor. The red LED light should NOT stay on continuously. Reinstall batteries into the display unit. Let the units sit within a couple of feet of each other for approximately 5 minutes or until you see a solid sensor signal on the indoor display. Please also make sure that the display is showing the same ABC Channel that the sensor is set to. This unit is able to connect to up to three sensors within a 330 ft range. You can change which sensor is showing on the display by pressing the UP or DOWN buttons on the back of the indoor display unit. If you need any assistance, please reach out to our support team via Live Chat or E-mail Request. We would be happy to assist!

We apologize that your outdoor sensor is not connecting, but we are happy to assist! Please note that the ABC indicator on the display needs to be adjusted using the UP arrow button to match the ABC setting on your outdoor sensor. Please ensure that you are using fresh batteries in both units, then perform the following reset. Please follow the steps carefully as the order is crucial to the success of the reset.
Hard Reset:
1. Bring both the sensor and display unit together and remove batteries from the outdoor sensor. Make sure that the Wireless Reception Indicator on the display drops to zero bars to ensure that your display was connected to the correct sensor. (If your wireless reception indicator already indicates zero bars, please proceed to Step #2.)
NOTE: If your display unit continues to show a strong connection, there is another sensor in your area that your display is connecting to (either a neighbor's or from another of your AcuRite units). If you have multiple sensors, make sure to use a different ABC channel on each.
2. Remove the batteries and/or power adapter from the display unit.
3. Change the A-B-C switch on the outdoor sensor to a new channel then press and hold the reset button in the battery compartment of the display for 20 seconds, if applicable.
4. Reinstall the batteries in the outdoor sensor.
5. Once the batteries are inserted you should see the red LED light blink approx. every 16 seconds on the front of the sensor. The red LED light should NOT stay on continuously.
6. Reinstall batteries and/or power cord into the display unit then immediately press and hold the reset button again for 20 seconds, if applicable.
7. Use the UP arrow button to adjust the ABC indicator on the display to match your outdoor sensor's new channel.
8. Let the units sit within a couple of feet of each other for approximately 5 minutes or until you see a solid sensor signal.
For further assistance, please reach out to our support team via live chat or email request on the AcuRite Support website.

Have a marvelous day!
Haylee
AcuRite Support Team

Please note that the ABC indicator on the display needs to be adjusted using the UP arrow button to match the ABC setting on your outdoor sensor. Please ensure that you are using fresh batteries in both units, then perform the following reset. Please follow the steps carefully as the order is crucial to the success of the reset. Hard Reset: 1. Bring both the sensor and display unit together and remove batteries from the outdoor sensor. Make sure that the Wireless Reception Indicator on the display drops to zero bars to ensure that your display was connected to the correct sensor. (If your wireless reception indicator already indicates zero bars, please proceed to Step #2.) NOTE: If your display unit continues to show a strong connection, there is another sensor in your area that your display is connecting to (either a neighbor's or from another of your AcuRite units). If you have multiple sensors, make sure to use a different ABC channel on each. 2. Remove the batteries and/or power adapter from the display unit. 3. Change the A-B-C switch on the outdoor sensor to a new channel then press and hold the reset button in the battery compartment of the display for 20 seconds, if applicable. 4. Reinstall the batteries in the outdoor sensor. 5. Once the batteries are inserted you should see the red LED light blink approx. every 16 seconds on the front of the sensor. The red LED light should NOT stay on continuously. 6. Reinstall batteries and/or power cord into the display unit then immediately press and hold the reset button again for 20 seconds, if applicable. 7. Use the UP arrow button to adjust the ABC indicator on the display to match your outdoor sensor's new channel. 8. Let the units sit within a couple of feet of each other for approximately 5 minutes or until you see a solid sensor signal. For further assistance, please reach out to our support team via live chat or email request on the AcuRite Support website.

Thank you for the time that you have taken to write your review, we appreciate your feedback! If there is ever anything that we can assist you with, please reach out to our support team via live chat or email request on the AcuRite Support website.

Have a fabulous day!
Haylee
AcuRite Support Team