I got this a few months ago and have started using it very regularly. Once you get the hang of it, the machine works well overall. However, the bobbin winder does not work. I can never wind a bobbin full, I need to stop at about 3 quarters or it will be too loose and get tangled. I’ve watched multiple videos and tried all the tricks and nothing works. Very disappointed as it is a feature that requires use regularly.

Having grown up in Germany, I held Singer in high regard. Their name evoked a sense of quality and reliability, almost synonymous with craftsmanship. So, naturally, I decided to purchase a Singer machine for my family. Imagine my shock—and disappointment—when the machine arrived in a dysfunctional state. It was so poorly constructed that we had no choice but to return it just hours after unboxing it. A brand I had trusted implicitly had failed spectacularly.

This is my second singer sewing machine. The first one lasted 40 years! It works very well. In a month of use I’ve already made 12 clothing items. Two thoughts about this machine:1) I do not like not having a booklet for the instructuon manual. I love that you’re saving trees, but this is one type of item when it’s really useful to have a tangible item in which to make notes. Which would help with item number 2) The instructions for how to make a buttonhole need to be re-written. There is no way I would have figured out to pull that magic handle down AND push it back without going to the video. No one could figure out how to write that?

This is a total piece of crap, do not buy. I have had this for over a year and I've spent more time fixing and completely rethreading this machine then I have actually used it to sew. I will be in the middle of a project, finish the piece I am working, take a break then when I comeback all of a sudden it's skipping stiches, breaking the thread or more often than not getting jammed which requires 5+ minutes to untangle and completely rethread all without it being touched. Don't be fooled by the "auto threader" either... because it's not. I spent the first 2 hours when I received this trying to figure out what I was doing wrong because the thread wouldn't go through the needle. What I quickly found was that not only do you have to have the needle raised to a very precise height that even if you are 1/100 of a turn of the knob off the thread grabber won't go through the needle, but my brand new machine came with the thread grabber bent so even if I did everything right it wouldn't go through. If all that isn't bad enough, did I mention it gets jammed constantly for no good reason? If you think this is user error I assure you it is not as I practically have all of the Youtube tutorials for the M3500 made by Singer themselves memorized bc I have watched them so many times wondering what I am doing wrong and when I have borrowed other peoples non-singer machines (I can't say which bc it's against review guidelines), I have had no issues.