Never have to charge battery cartridge. Solar panel keeps it charged 100%.

I absolutely LOVE my Tactacam Reveal X 3. 0 cameras. However, there is a HUGE problem! I have been having issues with the rechargeable battery packs and I bought extras just so that I could keep charged batteries to swap out with those in the field. I have been finding that when I put fully charged batteries in the field, that the cameras are reporting anywhere from 5 to 8 percent up to maybe 30 percent charge. I came home today and plugged up two of the batteries to charge and verified that the lights came on the batteries showing that they were charging. Thank god that I was sitting in my office working (where the batteries are also charging) because about 90 minutes went by when I started smelling what smelled like burning wire and plastic. When I got close to the battery packs, I could smell it EXTREMELY strong and noticed that one had a huge melted bubble area around the charging port. The other one had a very small circle developing above the charging port. I immediately unhooked them and took them outside (don't want my house burned down)! I began to wonder if there was maybe a specification about the max power that they should be charged with (like a slow charger (5V-1A) or if a typical charger for today is okay (5V-1. 85 to 2. 5A). I could find NOTHING on Tactacam's website but an AI search says that users are reporting this issue and to not use anything more than a 5V-1A charger (are these even sold anymore???) Long story short, I may have 5 battery packs that are absolute toast and they aren't even 6 months old! I see this as being a HUGE liability to Tactacam to not include an appropriate charging adapter and/or AT LEAST making it ultra clear that customers should ONLY use a certain volt/amp of charger! I am incredibly disappointed and thank God that I was in my office with these batteries and not already in bed asleep or gone!

Have had these packs on the charger for over 6 hours. The LEDs blink as if charging, but once I install them the camera won't operate and indicates low battery. I will be returning them

Same deal, Matt helped me out with this. Works great.