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PetSafe Drinkwell Platinum Pet Fountain

SKU: 101643999
PetSafe Drinkwell Platinum Pet Fountain
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Product Rating is 4.2
4.2
 (22)

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Developed by a Veterinarian, the PetSafe Drinkwell Platinum Pet Fountain provides 168 oz. (1.3 gal.) of fresh, filtered water to your pet. A patented free-falling stream of water entices your pet to drink more and continually aerates the water with healthful oxygen. A charcoal filter removes bad tastes and odors, giving your pet the best way to stay hydrated! This fountain features many upgrades and a built-in reservoir to increase capacity and makes refills easy.

  • 10-1/3 in. x 15-3/4 in. x 10-1/5 in.
  • Capacity: 168 oz.
  • ABS Plastic
  • 1 year limited manufacturer's warranty
PetSafe is the industry leader in pet training, containment, safety and lifestyle product solutions. PetSafe introduced the first do-it-yourself electronic fence to the pet market in 1991 and the first wireless fence in 1998. PetSafe is committed to making products that promote pet wellness and help pet owners to be good caregivers.

Specification Description
Brand: PetSafe
Pet Type: Dogs & Cats
Product Height: 10-1/5 in.
Product Width: 10-1/3 in.
Power Type: Electric
Warranty: 1 year limited manufacturers warranty
Product Weight: 3.4 lb.
Product Length: 15-3/4 in.
Pet Size: Small to Large Breed
Manufacturer Part Number D2VVIDOG-RE
PetSafe Drinkwell Platinum Pet Fountain is rated 4.2 out of 5 by 22.
Rated 5 out of 5 by from 8 year owner, cats love it! I’ve had my Platinum Drinkwell fountain going on 8 years strong. I replaced the pump about 2 years ago. The reservoir makes the water easy to fill and easy to see the remaining water. I like that it comes apart for easy cleaning. Do watch the video about cleaning the pump. I did buy the brush kit which helps in cleaning. I also recommend those tiny gum type brushes and a toothbrush for the hard to reach crevices. Since my area is prone to mildew, I use a diluted bleach cleaner with paper towels to clean. I also realized early on that if the bowl overflows, it’s because the plastic filter is clogged with fur and needs cleaning. These are things I’ve learned along the way and wanted to pass on. This is the best fountain ever!
Date published: 2019-05-31
Rated 5 out of 5 by from I've had mine for over a decade. I've had mine running for well over a decade. I'm thinking atleast 12 years, maybe longer. It's been running 24/7 except for when it's being cleaned. It's all original and still the original pump. I take apart the pump and clean it well. A secret I've learned it to descale the pump where the impeller sits in the housing using vinegar etc. One might even have to scrape inside there if there is a lot of mineral deposits in there over time. Before I put it back together I put a drop of cooking oil on the impeller magnet before reinserting it into the housing.
Date published: 2019-05-18
Rated 5 out of 5 by from AWESOME PRODUCT...AWESOME SERVICE!!! Sadly I am going through a divorce. She got the PetSafe Drinkwell Platinum Pet Fountain. We have had it for 10+ years. It has always worked great. I just ordered another one that was delivered today. I set it up. Came back after a couple hours and the water had flowed all over the floor. I have never had this happen before. I looked up troubling shooting tips. Looked like the reservoir would not equalize. I tried again and it very slowly started to overflow again. I decided to call the number on the back of the owner's manual. A very friendly customer service representative answered. His name was Jason. EXCEPTIONALLY friendly; asked about what kind of dogs I had and what their names were. He quickly diagnosed the probable cause and decided to send me out a replacement reservoir and cap. He said the one I received may have a micro fracture in the plastic. He quickly processed my information into his system and told me the reservoir would be send out promptly. Only negative thing to the whole experience is now I have to wait a few days for the replacement. In the mean time, the product still works great without the reservoir; I will just have to add water more frequently until the new part arrives. THANKS JASON!!!
Date published: 2019-04-26
Rated 5 out of 5 by from My cat LOVES this fountain! I've had my Drinkwell Platinum Pet Fountain for well over a year, perhaps two now. My cat loves this fountain having a stream of fresh water flowing 24/7. I am ordering a new reservoir as I accidentally dropped the original one a week ago and saw a minute crack in the plastic seam. This small crack has created a heavier flow of water. Simple problem solved! Cleaning food/fur debris is routine and takes just a couple of minutes. I have been extremely pleased with this kitty drinking fountain!
Date published: 2019-04-06
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