The kayak arrived in poor condition. While the delivery team acknowledged it was dirty, that did not account for the sun damage and scratches that were clearly evident after washing it off. Upon contacting the store, we were told our only options were to return the item or drive to their location for a possible discount—despite the fact that it was a delivered item and we live far from the original store. The kayak wasn’t just dirty—it was heavily discolored, scratched, and coated in grime that took nearly an hour of power washing and scrubbing to partially remove. When we raised these concerns, the store dismissed them, claiming all their kayaks end up looking this way and insisting it hadn’t been stored long. The manager was curt, unapologetic, and conveyed a clear “you get what you get” attitude, offering no meaningful resolution.

Great starter kayak at a great price

I purchased it online, had no idea it would be filthy, scratched and the paddle was broken. I did not notice any of this until I had traveled 90 miles to my destination.,

Good kids love ir