Frigidaire 14,000 BTU 115V 450 sq. ft. Portable Air Conditioner with 12,000 BTU Heater

Good day, Chicago summers! Thank you for taking the time to share your experience. We really appreciate it. We’re glad to hear your installation went smoothly and that setup, including the WiFi connection, was simple for you. It’s also great to know you had all the necessary materials on hand and that the unit is already performing well in your early test cooling. That quick temperature drop is exactly what we aim for. We understand working with older windows can sometimes make installations more challenging, so it’s great to hear everything still came together without issues. We also appreciate you picking up the additional air filter—that will help keep performance and air quality at their best, especially as summer approaches. Even though you haven’t fully put it through its paces yet, it sounds like you’re off to a strong start, and we hope it continues to meet your expectations as temperatures rise. If you ever need tips to get the most out of your unit or have questions once it’s running at full capacity, we’re here to help. If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico

Hi Richard 2, thank you for sharing your feedback—we’re glad to hear your portable air conditioner arrived well packed and is working great. If you ever need assistance or have any questions, please connect with us via live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. — Reed

Thank you for sharing your feedback on the 3-in-1 Connected Portable Room Air Conditioner with Supplemental Heat. We’re glad to hear that the unit is performing well for both cooling and heating. We understand your concern regarding the instructions for drainage connections and applications for cooling, heat pump, and continuous drainage. Clear, detailed guidance is important for proper setup, and your feedback will help highlight areas where the manual and online resources could be improved for future users. Overall, it’s great to know that the unit is effectively keeping your space comfortable. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica

Thank you for sharing your experience with your air conditioner! We’re thrilled to hear that it has been performing well year-round, providing efficient heating in the winter and excellent cooling in the summer. It’s always wonderful to know our products are helping you stay comfortable in your home, no matter the season. Your satisfaction is very important to us, and we’re here to assist if you ever have any questions, need guidance, or require support with your appliance in the future. You can reach out anytime via Live Chat at Frigidaire.com or by calling our Customer Care Team at 1‑800‑374‑4432, Monday–Friday, 8:30 AM – 8:00 PM EST. - Maria