Dear Bill, We’re very sorry to hear about your experience with your Forsythia plants. That’s definitely not the quality we aim to provide, and we understand how disappointing it must have been. Our product is live bareroot plants and these plants should have firm, moist roots at the time of purchase. It sounds like they may have been on the shelf a bit longer than expected while waiting for their forever home. Please feel free to reach out to us directly at (269) 468-6714 or [email protected] so we may assist you further. Thank you for bringing this to our attention—we value your feedback and the opportunity to make things right. Sincerely, DeGroot Inc.

Dear Judy Leigh, thank you for bringing this to our attention. We're sorry to hear you did not have success with your Forsythia bareroot plants. Our goal is 100% satisfaction. It is very apparent that something happened here and we have fallen short of that goal. This quality control issue will be addressed with our production team. Please send us your sales receipt for this product and we will send you a full refund. Thank you again for taking the time to share this with us. Thank you, DeGroot Inc.

Dear Joe D306, Thank you for your positive feedback and for taking the time to post this review. We're glad to here your Forsythia are sprouting and showing growth. If your other two plants do not break dormancy, please contact us at (269) 468-6714 or [email protected] so we may assist you. Thank you, DeGroot Inc.

Dear Wayne, Thank you so much for taking the time to post this positive review about your Forsythia Lynwood Gold. We're glad you're happy with the selection of dormant bare root plants and with you a successful growing season at your homestead. It's our customers that allow us to constantly improve the way we do business. If there is anything you would recommend us improving, please contact us at (269) 468-6714 or [email protected]. Thank you, DeGroot Inc.