Sanctuary safe You need a hand truck to move this into the house. Very heavy! Well made

Exactly what I thought I was ordering. Very easy to anchor into the floor and easy setup

I apologize for the delay. I needed assistance setting up my passcode. It is all set up and seems to be working well, it did arrive with one small dent missing paint on an edge, but it doesn’t affect the usage. Size is plenty big for what I need.

I ordered online since none of the local stores keep a small fireproof safe in stock, although the shipping reviews were very negative. I unpacked the safe with no visible damage to the outside of it, now I will get to the real problems (yes, more than one). I placed the batteries in and nothing, changed out the batteries and again, nothing. I called customer support, which has been great - I told him of the problem and he said he would mail me a new circuit board and reset button. I received these items and installed to no avail - still no power. I pulled the protective coating off the battery box and sure enough - the hot connector was completely off. I tried to reconnect but could not get it to stay connected. I called customer service again and asked them to send me a new battery box with both connectors installed correctly this time. I was told that they did not have these in stock and would see if they could find one. So as of right now, I have spent probably two hours working on the internals of this safe and waiting on parts that may never come. I honestly did not want to return due to the weight and having to load, unload and take to a pickup location - should have just returned for refund.