PetSafe ScoopFree SmartSpin Self-Cleaning Litter Box
4.0249 Reviews
Item # 2429769
$399.99
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$399.99
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Shopping at
Grassland (franklin) TN
Delivering to
37027
Pickup Later at Franklin TN FREE
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Level up your litter box and tap into your pet's health with the ScoopFree SmartSpin Self-Cleaning Litter Box. SmartSpin sifts your cat's clumps and waste into a sealed, deodorized waste bin giving you 4x better odor control vs. traditional litter boxes. The integrated app tracks your cat's weight and litter box usage, providing essential insights into their wellbeing, so you're always informed about their health. The automatic cleaning gives your cat a fresh bed of their favorite litter every time. Say goodbye to scooping forever and join the millions of pet parents worldwide living a life of ScoopFreedom today!
Looking for more information on cat litter training? Check out our guide on litter training in the product documents section.
- SmartSpin tech senses when your cat has safely exited and quietly sifts away waste into a sealed drawer
- Offers 4x better odor control compared to traditional litter boxes, featuring a sealed waste drawer and integrated deodorizer
- PetSafe SmartSpin app gives you real-time health data including weight updates and litter box usage from your phone (available on Google Play Store and App Store). Wi-Fi required for app connectivity (2.4 GHz)
- 6-liter waste drawer holds up to 2 weeks of clumps and waste
- Smooth finish on interior prevents litter from getting caught, ensuring a deeper clean; easy to maintain with simple disassembly, wipe down, and reassembly
- Ideal for multi-cat households provides a fresh bed of litter after every use to support multiple cats
- Easy-to-use control panel provides on-demand cleaning, child lock, weight change detection, waste drawer capacity and more
- Compatible with any litter, making it an easy and quick transition for your cat. For optimal performance use a premium clumping litter
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Reviews
Summary of Reviews
The self-cleaning litter box features an efficient rotating tray system that separates waste and maintains cleanliness with minimal manual effort. Customers appreciate the convenient features, such as...
Customer Images and Videos
- for cats
- cleaning
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1 to 4 of 249 Reviews .
1 – 4 of 249 Reviews
Most Recent
Philmnn1
Virginia
Review 1
GenderMale
Age25 to 34
1 out of 5 stars.
The biggest pile of garbage I have every purchased
11 days ago
I guess I got the “error code” edition because that’s all this thing is. Out of the box it worked for about a week before giving error codes which almost never get fixed by the official troubleshooting solutions. I gave up on it and threw it in my shed for 6 months pretending it never existed and that I never wasted my money on this thing. Finally I got it out, spent an hour on it and finally got it working. It worked for 5 hours before once again thinking there’s a cat in it at all times, rendering it useless. Every possible fix under the sun was tried on this thing and even with it completely empty, it still thinks a cat is inside. So no this is not going back in to the shed, it is going in a fire pit because watching this thing burn is the only happiness I will get out if this product. That being said it does do an amazing job the 2% of the time that it’s working, which makes this even more frustrating to type.
No, I do not recommend this product.
Product Tested : 3/4/2025
Originally posted on PetSafe
Response from PetSafe:
11 days ago
PetSafe® Customer Care
We are sorry to hear you are experiencing this error issue with your cat's litter box. It may be important to mention this litter box does come with a 1 year warranty for the uncommon situations that cannot be resolved with troubleshooting. Our team would be more than happy to help resolve this with you! If you would like you can reach out to our team via phone Monday - Friday 8am - 7pm EST at 1-866-738-4379 or via chat through our Smart Assistant Monday - Friday 9am - 9pm EST and Saturday 9am - 6pm EST here - https://support.petsafe.net/contact-us/
Tag98
Harrisonburg Virginia
Review 1
GenderFemale
Age25 to 34
3 out of 5 stars.
Works but needs work
12 days ago
We have been using this box for about two years now. The concept of a rotating box is great, the execution of this one well…. Could be much better. Overall the box does what it’s supposed to most of the time… for months now it will constantly say there’s a cat inside and doesn’t rotate. I have tried resetting it, cleaning it, unplugging, ect. And I don’t know how to make it stop. Sometimes unplugging resets it but then after it’s used once it goes back to not turning. So poop builds up and it’s getting on my cats and I’m my house. The box is kinda small for my long haired cats. The rubber mat was ribbed by my cats claw pretty early on. Poop falls to the back of the bucket so it’s constantly scrapping and falling out when changing the bag. The bags rip easy. The weight is not accurate even after calibration. Honestly that was such a hassle I stopped even trying. There’s so many things that could be better about the box..
No, I do not recommend this product.
Product Tested : 3/1/2024
Originally posted on PetSafe
Response from PetSafe:
12 days ago
PetSafe® Customer Care
We are sorry to hear you are experiencing this issue with your cat's litter box. Our team would love the opportunity to help resolve this with you! If you would like you can reach out to our team via phone Monday - Friday 8am - 7pm EST at 1-866-738-4379 or via chat through our Smart Assistant Monday - Friday 9am - 9pm EST and Saturday 9am - 6pm EST here - https://support.petsafe.net/contact-us/
Serena
france
Review 1
GenderFemale
Age25 to 34
4 out of 5 stars.
Bip sonore
12 days ago
je l'ai acheté pour noel 2025, elle est superbe. Ca nous aide beaucoup et on apprécie énormement. Cependant nous rencontrons un problème et nous n'arrivons pas à le résoudre.. Notre machine ne fait que biper. Elle sonne toutes les minutes et à la longue ca en devient pénible. On en devient presque fou. Apres des recherches et aucunes notifications via l'application, nous ne savons pas quoi faire. Nous avons ouvert un litige sur le centre d'aide mais pas vraiment de réponse, le numéro est anglais donc difficile de pouvoir se faire aider en expliquant correctement ce que nous rencontrons. Sommes nous les seuls ? Merci pour votre retour.
Product Tested : 12/25/2025
Originally posted on PetSafe
Response from PetSafe:
8 days ago
PetSafe® Product Support
We're sorry to hear you're having difficulty with your cat's litter box! What you have described is certainly extremely unusual, and we want to fully understand this and find what could be causing it.
We can see that you attempted to get in touch with us outside of our open hours. Please know that if you contact either our phone or chat teams during open hours, we do have translation services available and will be happy to help you! So that we can find a solution as soon as possible, please reach out to our live support team during our open hours here-
https://support.petsafe.net/contact-us/
Our phone hours are Monday through Friday 8 A.M.- 7 P.M. EST, and our chat hours are Monday through Friday 9 A.M. – 7:30 P.M. EST and Saturday 9 A.M. – 6 P.M. EST.
Nous sommes désolés d'apprendre que vous rencontrez des difficultés avec la litière de votre chat! Ce que vous décrivez est effectivement très inhabituel, et nous souhaitons bien comprendre la situation afin d'en identifier la cause.
Nous constatons que vous avez tenté de nous contacter en dehors de nos heures d'ouverture. Sachez que si vous contactez nos équipes par téléphone ou par chat pendant nos heures d'ouverture, nous proposons des services de traduction et serons ravis de vous aider! Afin de trouver une solution au plus vite, veuillez contacter notre équipe d'assistance en direct pendant nos heures d'ouverture ici :
https://support.petsafe.net/contact-us/
Nos horaires d'assistance téléphonique sont du lundi au vendredi de 8h à 19h (heure de l'Est des États-Unis), et nos horaires d'assistance par chat sont du lundi au vendredi de 9h à 19h30 (heure de l'Est des États-Unis) et le samedi de 9h à 18h (heure de l'Est des États-Unis).
MayraC
Review 1
4 out of 5 stars.
Good
13 days ago
[This review was collected as part of a promotion.] Great product a little interesting for my cats light noise great power great capacity, and the litter is fresh every use, my cats took some time to adapt
Originally posted on influenster.com
Response from PetSafe:
11 days ago
PetSafe® Customer Care
Thank you for sharing your experience!