PetSafe ScoopFree Crystal Pro Self-Cleaning Litter Box
PetSafe ScoopFree Crystal Pro Self-Cleaning Litter Box
Item # 1530619
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Grassland (franklin) TN
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Strike scooping the litter box off your to-do list. With the ScoopFree Crystal Pro Self-Cleaning Litter Box, there's no scooping, cleaning or refilling your cat's litter box for weeks. It uses crystal litter which provides 5 times better odor control than traditional clumping litter. Crystal litter absorbs urine and dehydrates solid waste. This low-tracking litter also helps keep your floors clean because it is 99% dust free and doesn't stick to your cat's paws. Safety sensors ensure that the scooping cycle only occurs when your cat is out of the box. It uses disposable trays that have a plastic lining to help protect against leaking, and each tray comes with a lid for quick and easy disposal. Just remove the tray and throw it away. There's even a health counter that tracks how many times your furry feline uses the box, which is a convenient way to detect early signs of a health issue. PetSafe brand is here to help you and your pet live happy together.
For additional information on this product, please see the Product Documents section for all downloadable user manuals, installation guides, brochures and warranty statements.
Looking for more information on cat litter training? Check out our guide on litter training in the product documents section.
- Let the Box Do the Work - No scooping, cleaning or refilling your cat's litter box for weeks
- Unbeatable Odor Control - Crystal litter removes smell by absorbing urine and dehydrating solid waste. Includes one disposable ScoopFree Crystal litter tray with crystal litter.
- No More Messy Floors - Low-tracking crystals are 99% dust free and dont stick to your cats paws
- Leak Protection - Disposable trays have a plastic lining to help protect against leaking and keep your floors clean
- Easy Cleanup - Simply remove the tray and throw it away; each tray includes a lid for quick disposal
- Monitor Your Cat's Health - The health counter and motion sensors keep track of how many times your furry feline uses the box
- For Use with Crystal Litter Only For optimal performance, use ScoopFree Premium Crystal Litter with your automatic litter box
| Brand | PetSafe |
|---|---|
| Country of Origin | Imported |
| Features | Self Cleaning |
| Instructions & Precautions | None |
| Life Stage | All Life Stages |
| Manufacturer Brand | PetSafe |
| Package Quantity | 1 |
| Primary Material | Plastic |
| Product Height | 6.25 in. |
| Product Length | 27.56 in. |
| Product Width | 19.1 in. |
| Warranty | 1 Year Limited |
| Color | Gray |
| Manufacturer Part Number | PAL00-16805 |
Have a question?
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1 - 4 of 4 Questions
Newest questions
Q: Can I use regular cat litter in this
2 years ago1 Answer
- A: Hello! Thank you for your question. We do not recommend using regular litter in the ScoopFree Crystal Pro. We do have a clumping litter option in the PetSafe ScoopFree Select Self-Cleaning Litter Box, which you can find here https://www.tractorsupply.com/tsc/product/petsafe-scoopfree-select-self-cleaning-litter-box-2362646?isInternalSearch=written2 years agoHelpful?
Q: Does it come with 1 or more trays or do you need to purchase one to use this litter box for the first time?
3 years ago1 Answer
- A: Hello, thank you for your question. The Scoop-Free Self-cleaning Cat Litter Boxe Includes one disposable litter tray complete with crystal litter.3 years agoHelpful?
Q: Is there a guarantee on this box?
3 years ago1 Answer
- A: Hi there, Thanks for your question. This litter box has a 1 year limited warranty. I've included the following website link which includes the warranty details. https://www.petsafe.net/support/policies-and-terms/return-and-warranty-information#warrantyinfo Remember you always have the Tractor Supply 30 day w/receipt Return Policy as well.3 years agoHelpful?
Q: I have heard in the past that crystal litter can be harmful to female cats. Can you provide info saying it’s safe??
4 years ago1 Answer
- A: Hi Shermom, Great question, please reach out to PetSafe at 1-866-738-4379 They will be able to give you specific ingredient and product safety information.4 years agoHelpful?
Q&As
Have a question?
Start typing your question and we'll check if it was already asked and answered.
1 - 4 of 4 Questions
Newest questions
Q: Can I use regular cat litter in this
2 years ago1 Answer
- A: Hello! Thank you for your question. We do not recommend using regular litter in the ScoopFree Crystal Pro. We do have a clumping litter option in the PetSafe ScoopFree Select Self-Cleaning Litter Box, which you can find here https://www.tractorsupply.com/tsc/product/petsafe-scoopfree-select-self-cleaning-litter-box-2362646?isInternalSearch=written2 years agoHelpful?
Q: Does it come with 1 or more trays or do you need to purchase one to use this litter box for the first time?
3 years ago1 Answer
- A: Hello, thank you for your question. The Scoop-Free Self-cleaning Cat Litter Boxe Includes one disposable litter tray complete with crystal litter.3 years agoHelpful?
Q: Is there a guarantee on this box?
3 years ago1 Answer
- A: Hi there, Thanks for your question. This litter box has a 1 year limited warranty. I've included the following website link which includes the warranty details. https://www.petsafe.net/support/policies-and-terms/return-and-warranty-information#warrantyinfo Remember you always have the Tractor Supply 30 day w/receipt Return Policy as well.3 years agoHelpful?
Q: I have heard in the past that crystal litter can be harmful to female cats. Can you provide info saying it’s safe??
4 years ago1 Answer
- A: Hi Shermom, Great question, please reach out to PetSafe at 1-866-738-4379 They will be able to give you specific ingredient and product safety information.4 years agoHelpful?
Reviews
Summary of Reviews
The product has received mixed reviews. Some users appreciate the convenient automatic cleaning feature, reduced odor, and easy maintenance. However, many customers reported issues such as frequent breakdowns, the rake getting stuck or clogged, and the need to change litter more often than expected....
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1 to 4 of 435 Reviews .
1 – 4 of 435 Reviews
Most Recent
PShyan
Texas
Review 1
GenderFemale
Age35 to 44
4 out of 5 stars.
Great for 1 cat
24 days ago
Works well with one cat in the household. Crystals still fall out of the box, I would suggest getting the cover.
Yes, I recommend this product.
Product Used Since : 8/30/2026
Originally posted on PetSafe
Response from PetSafe:
24 days ago
PetSafe® Product Support
Thank you for this review, Patricia! We're so glad this box has worked well for your home.
Though our crystal litter is low tracking, a bit may still track. Though hoods can help reduce this, it can also be further reduced by using a litter mat. These can be seen here-
https://www.petsafe.com/p/cat-litter-mat/ZAC00-16814/
If you have any questions, please don't hesitate to contact our live support team here-
https://support.petsafe.net/contact-us/
Our phone hours are Monday through Friday 8 A.M.- 7 P.M. EST, and our chat hours are Monday through Friday 9 A.M. – 7:30 P.M. EST and Saturday 9 A.M. – 6 P.M. EST.
Catscleanandshiny
Review 1
GenderFemale
Age65 or over
1 out of 5 stars.
3 months ago
Absolutely the worst. Stopped self cleaning after about 3 weeks. Checked all troubleshooting tips and nothing worked. Should have just thrown my money down the drain
No, I do not recommend this product.
Product Used Since : 4/10/2026
Originally posted on PetSafe
Response from PetSafe:
3 months ago
PetSafe® Customer Care
We are sorry to hear your cat's litter box is not working correctly. Our customer care team would love to help you with this! If you would like you can reach out to our team via phone Monday - Friday 8am - 7pm EST at 1-866-738-4379 or via chat through our Smart Assistant Monday - Friday 9am - 730pm EST and Saturday 9am - 6pm EST here - https://support.petsafe.net/contact-us/.
Deborah G
New Jersey
Review 1
GenderFemale
Age55 to 64
5 out of 5 stars.
ScoopFree® Crystal Pro Legacy Self-Cleaning
3 months ago
We love this electric litter box — this is our third one, and by far our favorite. One of our cats is diabetic and uses the litter box very frequently, even wearing out the magnet on her favorite spot over time, but this one has worked great. Thank you for making such a reliable and well-designed product!
Yes, I recommend this product.
Product Used Since : 5/28/2026
Originally posted on PetSafe
Response from PetSafe:
3 months ago
PetSafe® Customer Care
Thank you so much for sharing your experience! We love to hear how much you and your cats are enjoying the litter box!
Michelle pearce
Shreveport, La
Review 1
GenderFemale
Age35 to 44
5 out of 5 stars.
Love this box
4 months ago
I’ve had lots of litter boxes and this one by far exceeds them. I have 4 cats and this has been a game changer for them and myself. Soooo much better than scooping
Yes, I recommend this product.
Product Used Since : 5/7/2026
Originally posted on PetSafe