What an unforturnate set of circumstances I have had with Tractor Supply online. I purchased a new gas BBQ grill and that purchase included free delivery. When the delivery was made the grill sent was a store display that had sat in the elements and it had weather damage. I refused delivery as I was expecting a new, in the box, unassembled grill. There was no indication I was going to receive a defective display. I was told I would receivd a refund within a few days. I paid for the item with a gift card, rewards and a credit card. After many attempts to get my refunds, and about two weeks time, I contacted customer service. I was told there had been a miscommunication and the refunds would now process. I received a credit to my credit card that included the gift card amount but did not receive the return of the rewards I had used - I had been assured they would reappear on my account within a few business days. After two more weeks went by I again contacted customer service about the remaining refund of the rewards. Now more than two additional weeks have passed and there has been no communication or action on the return of the rewards used in the transaction. I certainly hope my experience is the exception, not the rule.

Delivery to store was quick. So far the product has been great to grill on. Easy installation too!

The main burners are only 10,000 btus each it does have a 12,000 btu sear burner but it is only large enough for 2 nice size steaks. Be prepared for longer cook times when cooking for multiple people

This is a very nice BBQ; heats quickly and cooks well. It’s well built and the grates are heavy-duty and easy to clean. I’ve only used the sear feature once, but it seems to do the job—probably better to pre-cook on the regular side and finish with a sear. I cooked a 1-1/2 inch steak completely on the sear and it was fine for me (blackened on the outside, barely cooked in the middle), but many people would rather have medium rare. I bought this for my friend but will likely replace my Weber with this model.