Hello, Thank you for sharing such a detailed review of your Coleman Sundome® 6-Person Camping Tent. We’re glad to hear it served you well for car camping and that you were able to manage the rain and wind with some adjustments. We appreciate your feedback on the floor material, seam leaks, and ventilation, as it helps us understand how our tents perform in real-world conditions and where improvements can be made. Your notes on setup, portability, and creative solutions like using patches and protective carpet are valuable tips for other campers, and we hope future camping trips bring you even more comfort and enjoyment. If you have any more questions or comments, please reach out to us via https://www.coleman.com/support/contact-us , at 1-800-835-3278 or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! —Coleman Consumer Care

Hello, thank you for taking the time to share your experience. We're very sorry to hear that your Sundome® 6-Person Camping Tent didn’t perform as expected in the rain, especially during a family trip where comfort and reliability matter most. The Sundome® tent is built with our WeatherTec™ system, which includes inverted seams, a welded floor, and a rainfly designed to offer extra protection. However, based on your description dripping from the roof and sides within the first 30 minutes of rain, it sounds like something didn’t go quite right. In some cases, water leakage can happen if the tent or rainfly isn’t fully set up as intended. Here are a few things we recommend double-checking during setup to ensure the best waterproof performance: Rainfly Coverage: Make sure the rainfly is stretched taut and properly secured over the tent. It should fully cover the mesh roof and extend well over the windows and seams to direct water away. Tent Tension: Ensure the tent body is evenly staked out and under tension so water doesn’t pool or sit on the fabric, especially at connection points with the rainfly. Seam Sealing: While the tent has factory-sealed seams, applying seam sealer periodically can help reinforce high-stress areas, especially where the rainfly touches the poles. Ventilation: Leave the ground vent open (if the weather allows) to reduce condensation inside, which can sometimes be mistaken for leaks. That said, it sounds like you took all reasonable steps, including using a waterproofing spray on the second night, and the tent still leaked significantly, particularly from the roof and near the floor. That’s not acceptable performance, and we completely understand your frustration. If you require our assistance, please contact us using our Contact Us form on the following website: https://www.coleman.com/support/contact-us or through LiveChat so we can help you further. We’re available Mon.-Fri. 9 am – 8 pm Eastern Time. Thank you! Coleman Consumer Care

Hello Doris, Thank you for reaching out to share your detailed experience and feedback on our Sundome® 6-Person Camping Tent. It’s great to hear that the tent initially met your expectations—especially in terms of setup, space, and weather protection. Staying dry through rainy nights is no small feat, and we’re glad the tent delivered on that front. We’re truly sorry to hear about the zipper issue, especially given how much you valued the tent and the timing just after the warranty expired. Your frustration is completely understandable; a broken zipper can compromise the entire camping experience, and it’s disappointing when a product you trusted doesn’t hold up over time. If you need assistance, or you have more feedback, please contact us via our official "Contact Us" website so that we can assist you further. We’re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! Coleman Consumer Care.

Hello, Thank you for reaching out to share your feedback on our Sundome® 6-Person Camping Tent. We’re glad to hear that the tent itself met your expectations, and that it performed perfectly in heavy rain. We’re very sorry to hear about the splintered fiberglass tent pole, that’s definitely not the kind of quality we aim to deliver. Your feedback is valuable, and we’ll be sharing it with our product team for review. If you require assistance or have more feedback, please reach out to us directly via the 'Contact Us' form on our official website. We’re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! Coleman Consumer Care.