A: Hello, thank you for your question. Unfortunately, we do not currently have the replacement battery packs available at TSC. The user manual lists this item as part #L1380-B.

A: Hello, Thank you for your question. Replacement batteries for the Workforce Cordless Grease Gun are made available for purchase but we do not currently carry these at Tractor Supply Co. Here is the manufacturer's information for this item: 12 V DC Ni-Cad Battery Pack (#L1380-B)

A: Here is the information for the replacement batteries. 12 V DC Ni-Cad Battery Pack : L1380-B

A: For technical assistance yo would need to contact Legacy Manufacturing Company directly at 319.373.7305.

A: Below is a snapshot of the Charger Operation from our L1380-B-C, in a nutshell the light is red when charging, thought you might find the rest valuable as well. If you would like to speak to someone at Legacy, please call 800-645-8258. Thank you, Team Legacy CHARGER OPERATION: The battery pack is not fully charged out of the carton. Read and understand all of the safety instructions, and then follow the battery charging instructions that follow. • Make sure power cord circuit voltage is the same as that shown on the charger. Connect charger to the power source. • Place battery pack in charger cavity. Do not force. The slot in the charger must align with the raised boss on the battery pack. When proper contacts are made, the green light will appear. • Press the SET button; the green light will go out and the red light will glow, indicating the charger has switched to quick-charge mode. • Charge the battery for one full hour including quick-charge time prior to initial use. • When the battery pack is fully charged, the red light will go out and the green light will glow. The battery pack will continue to receive a trickle charge. Remove the battery pack from the charger. • Disconnect charger power cord from the power source when not charging battery pack. • Important: Battery pack temperature will increase during and shortly after use. The battery pack may not accept a full charge if charged immediately after use. For best results, allow the battery pack to cool to room temperature before charging. • Once the battery pack has received the necessary charge, insert battery pack into cavity of tool handle, the slot in the tool handle must align with the raised boss on the battery pack. The battery pack will latch into the tool handle when fully inserted. Press tool trigger briefly to check for tool operation.

A: Unfortunately, you will need to reach out to the vendor for a extra charge and battery.

A: The four jaw coupler offered on this item, is not considered a “locking” coupler

A: 1-Year Limited Manufacturer Warranty

A: Hello, We are sorry to hear about your experience. Your feedback is greatly appreciated. We strive to make a great product for our customers. If you would like to discuss further with someone, please give us a call at 800-645-8258. Thank you, Team Flexzilla

A: Hello Bigdog4ut, Below is a snapshot of the Charger Operation from our L1380-B-C, in a nutshell the light is red when charging, thought you might find the rest valuable as well. If you would like to speak to someone at Legacy, please call 800-645-8258. Thank you, Team Legacy CHARGER OPERATION: The battery pack is not fully charged out of the carton. Read and understand all of the safety instructions, and then follow the battery charging instructions that follow. • Make sure power cord circuit voltage is the same as that shown on the charger. Connect charger to the power source. • Place battery pack in charger cavity. Do not force. The slot in the charger must align with the raised boss on the battery pack. When proper contacts are made, the green light will appear. • Press the SET button; the green light will go out and the red light will glow, indicating the charger has switched to quick-charge mode. • Charge the battery for one full hour including quick-charge time prior to initial use. • When the battery pack is fully charged, the red light will go out and the green light will glow. The battery pack will continue to receive a trickle charge. Remove the battery pack from the charger. • Disconnect charger power cord from the power source when not charging battery pack. • Important: Battery pack temperature will increase during and shortly after use. The battery pack may not accept a full charge if charged immediately after use. For best results, allow the battery pack to cool to room temperature before charging. • Once the battery pack has received the necessary charge, insert battery pack into cavity of tool handle, the slot in the tool handle must align with the raised boss on the battery pack. The battery pack will latch into the tool handle when fully inserted. Press tool trigger briefly to check for tool operation.