Dear Valued Customer, Thank you for taking the time to share your detailed feedback regarding your Sun Joe 24V-TB Cordless Compact Turbine Jet Blower. We are pleased to hear that, despite the accidental drop, you were able to repair the unit and that it continues to perform effectively for your tasks. Your experience underscores the importance of handling the blower with care, especially given its lightweight and compact design, which is intended to maximize portability and ease of use. While this design enhances convenience, it can also make the unit more susceptible to impact damage, so your advice to other users is particularly valuable. We are also delighted to hear that the blower’s power and battery performance have met your expectations during regular use. Your thoughtful insights not only help us improve our products but also serve as helpful guidance for other customers considering this model. We truly value your loyalty as a Shop Joe customer, and we remain committed to ensuring your satisfaction. Should you require any assistance, technical support, or have additional feedback, please do not hesitate to contact our customer support team at our toll-free number, 1-866-225-9723, available every day from 10:00 AM to 6:00 PM EST. Thank you again for your thoughtful review and for choosing Shop Joe.

Dear Valued Customer, Thank you for taking the time to share your thoughtful feedback. We’re delighted to know that you’re pleased with the performance of the Sun Joe 24V-TB-2AMP-KIT Cordless Compact Turbine Jet Blower. Your recommendation regarding the addition of dual speed settings (LOW and HIGH) is greatly appreciated. We understand how a lower speed option could provide better control, especially when working around mulch beds or delicate areas. Please know that your comments have been forwarded to our product development team for review and consideration in future design enhancements. At Shop Joe, we are continuously striving to improve our tools based on customer insights, and your feedback plays an important role in that process. Thank you once again for your valuable input and for choosing Shop Joe to power through your outdoor projects.