This was very poorly designed. The tie-downs never worked right. Re-loading the wheelchair often took multiple attempts. I have returned it.

As stated in ads

Before buying the Rockland lift, I had a carrier with a fold down ramp to roll my wheelchair up on. The back pain I endured while loading it was to great to continue so I had to buy an electric one that did not require any lifting or pushing. The assembly was simple enough for this 85 year old man to sit on the floor and pretend I was playing with an erector set. There is only one feature that I am not happy with and that is the tray does not lay flat on the ground. The back end of the platform is 4 inches above the ground, so getting on the ramp is a little bumpy. The tie down straps are so clever, self retracting takes a lot of work away from cinching my chair down. I can't say enough about how good it is to have the platform auto folding.

To use this carrier we have to turn off most of the safety features including backup camera, warning system and even the dynamic cruise control. When the carrier always lifted all the way to the up position, it took several attempts and rocking the carrier back and forth to get the motor to engage to lower. The local Tractor Supply in Silver City took care of my return with no problems