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4.5 out of 5 stars. 215 reviews

PetSafe Smart Feed Automatic Dog and Cat Feeder

4.5215 Reviews

Item # 1460302

Image showing Smart Feed Automatic Dog and Cat Feeder
Image showing Smart Feed Automatic Dog and Cat Feeder
Image showing Smart Feed Automatic Dog and Cat Feeder
Image showing Smart Feed Automatic Dog and Cat Feeder
Image showing Smart Feed Automatic Dog and Cat Feeder
Image showing Smart Feed Automatic Dog and Cat Feeder
$189.95

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PetSafe Smart Feed Automatic Dog and Cat Feeder

4.5215 Reviews

Item # 1460302

Image showing Smart Feed Automatic Dog and Cat Feeder
Image showing Smart Feed Automatic Dog and Cat Feeder
Image showing Smart Feed Automatic Dog and Cat Feeder
Image showing Smart Feed Automatic Dog and Cat Feeder
Image showing Smart Feed Automatic Dog and Cat Feeder
Image showing Smart Feed Automatic Dog and Cat Feeder
$189.95

See 2 deals for this item

Size: 1

Color:

This item is available online only

Delivering to

37027

Spend $49 or more on Pet Food, Treats, Toys, Flea & Tick, and other select pet supplies and receive free standard delivery to home. Some exclusions ma...

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With your smartphone in hand, you can feed your best friend anytime, from anywhere. The PetSafe Smart Feed 2nd Generation Automatic Pet Feeder was thoughtfully designed for pet parents and their pets to bring peace of mind to mealtime. When you download the free, PetSafe Smart Feed app to your smartphone and connect the feeder to your home's Wi-fi, you'll be able to schedule, adjust and monitor your pet's meals whether you're at home or at the office. The new, low food sensor will send a notification to your phone when the feeder is running low on kibble and when it is empty, so you can pick up more kibble on the way home. The Smart Feed Automatic Pet Feeder holds 24 cups of dry or semi-moist food. The unique design of the Smart Feed's food conveyor dispenses most shapes and sizes of dry and semi-moist food while helping to prevent jams. Meals can be scheduled for up to 12 times daily in sizes from 1/8 cup to 4 cups per meal. The optional Slow Feed setting dispenses meals larger than 1/8 cup in small amounts over 15 minutes for pets who tend to eat too quickly. There is also a Feed Now option that lets you serve a meal instantly from the app or with the push of the pet-proof button on the feeder. The PetSafe Smart Feed Automatic Pet Feeder includes a stainless-steel bowl with a removable holder to prevent your pet from tipping or moving the bowl. The feeder components are top-rack dishwasher safe to make cleaning simple. feeder includes an AC power adaptor and has a backup battery option using 4 D alkaline batteries (not included). To connect your PetSafe Smart Feed Automatic Pet Feeder to your smartphone app, a 2.4GHz (802.11b/g/n) router is required. Devices that work with the mobile app are iPhones or iPods with iOS 9.0 or later and compatible Android smartphones version 6.0 or later. One feeder can be controlled from multiple family members' smartphones. Multiple feeders also can be controlled from one smartphone within the PetSafe Smart Feed app. PetSafe brand is here to help you and your pet live happy together.

For additional information on this product, please see the Product Documents section for all downloadable user manuals, installation guides, brochures and warranty statements.

  • Low & Empty Food Notifications - With the addition of new sensors, the feeder automatically notifies you when food levels are low or if the feeder is empty
  • Smartphone Compatible - Use the PetSafe Smart Feed app to monitor your pets meals from anywhere; app requires an iPhone or iPod device iOS 9.0 or later or a compatible Android smartphone 6.0 or later
  • Slow Feed Option - Slow Feed setting dispenses meals larger than 1/8 cup in small amounts over 15 minutes making it a great solution for pets who tend to eat too quickly
  • Flexible portions - Schedule up to 12 meals daily that can be dispensed from 1/8 cup to 4 cups to fit your pet's needs; If you need to temporarily stop the feeder from dispensing you can turn off the schedule in the app
  • Top-Shelf Dishwasher Safe - Lid, hopper, bowl and bowl holder are top-shelf dishwasher-safe for convenient cleaning; Best for cats and small or medium dogs
  • Automatic Feeder for Cats and Dogs - This smart feeder is great to use to feed your cats or small to medium sized dogs
  • 2020 Pet Innovation Award Winner - Received the award for Electronic Feeders/Waterers Product of the Year for its innovative design to ensure your pet is fed on time every time

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Reviews

Rating Snapshot

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161 reviews with 5 stars.
28 reviews with 4 stars.
10 reviews with 3 stars.
6 reviews with 2 stars.
10 reviews with 1 star.

Overall Rating

4.5
174 out of 191 (91%) reviewers recommend this product

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Customer Images and Videos

  • satisfaction
  • for cats
  • appointment
  • small
  • purchase
  • convenient
  • for dogs
  • setup
1 to 4 of 215 Reviews
1 – 4 of 215 Reviews
Review 1
GenderFemale
Age25 to 34

App not working

a month ago
I’m sure the product is great as I have not yet used it. The app will not let me get past email verification on any devices. I’d only recommend this product when they fix the app bugs.

No, I do not recommend this product.

Originally posted on PetSafe

Response from PetSafe:
a month ago
PetSafe® Product Support
We're sorry you had difficulty logging in, Megan! Though there was a brief issue for some customers with logging in over the weekend, this has now been resolved. Please know that app difficulties for this feeder are very rare, and our team always works diligently to resolve any issue as swiftly as possible. If you have any questions once setting up your feeder or during the setup process, please reach out to us! Our live support team can be reached here- https://support.petsafe.net/contact-us/ Our phone hours are Monday through Friday 8 A.M.- 7 P.M. EST, and our chat hours are Monday through Friday 9 A.M. – 9 P.M. EST and Saturday 9 A.M. – 6 P.M. EST.
Review 1

It Works... Until It Doesn’t

a month ago
I wanted to love the PetSafe Smart Feed feeder. For a while, I did love it. It was reliable, looked good, and took the mental math out of mealtimes for my cat. At first, it was basically a plastic butler, serving up kibble on schedule without fail. But alas, this dream didn’t last. After a couple years of standard, uneventful use, it started skipping meals with mysterious error codes. Because, what pet product wouldn’t you want to build suspense when you have a cat that would literally go through you if there was a meal on the other side? But, I digress. I followed all the troubleshooting instructions, cleaned the thing like it was a new car I wanted to show off, and chalked it up to a one-time mysterious occurrence. Boy was I wrong! Soon after, the unit decided it was done entirely. It told me there was a mechanical error and now it does nothing but sit there taunting me. No more feedings. No more blinking lights. Just a sad, silent monument to what once was. And here’s the thing, it’s not like this feeder is running a marathon every day. The motor turns a few seconds, a couple times a day. That’s it. This isn’t a high-performance appliance that takes a beating every day. So, when it gives up the ghost this early, you can’t help but question the build quality. At this price, I'd expect something that would last more than a couple of years, not one that retires early with full benefits.

No, I do not recommend this product.

Originally posted on PetSafe

Response from PetSafe:
a month ago
PetSafe® Product Support
We're sorry to hear your feeder has been damaged! Though feeders will need to be replaced over time as the motor does incur heavy use, what you have described does sound unusual and we absolutely want to look into this. Please contact us so we can troubleshoot with you and see how we may be able to help. Our live support team can be reached here-\n\nhttps://support.petsafe.net/contact-us/\n\nOur phone hours are Monday through Friday 8 A.M.- 7 P.M. EST, and our chat hours are Monday through Friday 9 A.M. – 9 P.M. EST and Saturday 9 A.M. – 6 P.M. EST.\n
Review 1
GenderFemale
Age25 to 34

Awesome feeder

4 months ago
Amazing! I've always wanted to try an automatic feeder, and this one is great. High quality and bowl is large enough for my cat to not feel out of place next to the machine (she can be skittish). Thanks so much!!!

Originally posted on PetSafe

Response from PetSafe:
4 months ago
Customer Care
Thank you so much for sharing this with us, we're so happy to see your kitty took well to this feeder!
Yellowknife
Review 1
GenderMale
Age25 to 34

Great but Not Smart Smart...

4 months ago
The only Assistant support is Alexa... Not sure why the developers wont add Google or SmartThings. Don't buy if you use Google Hub Etc. Waste of Money. If anything add support to work with Third Party Smart Apps like Tuya.

Originally posted on PetSafe

Response from PetSafe:
4 months ago
PetSafe® Product Support
Thank you for taking the time to share this feedback. We're so sorry to hear that this feeder's features were not the best fit for your preferences, but we'll absolutely share this with our design team.