The separated base/power supply cord saved the pump when my two monster kittens knock it off the counter. They love it and momma too. Everything is well built and thats saying a lot as I was a design engineer for thirty years. The filter is large and works great. Large capacity means less filling.

I thought the wireless pump meant it didn't need to be plugged in!

MY CAT HAS NOT EVEN TRIED THE FOUNTAIN ONE TIME. I DON'T KNOW IF SHE MAY BE FRIGHTENED BY IT. SHE HAD A WHITE PORCELINE PETWELL FOUNTAIN BUT I MOVED AND THE MOVERS LOST PART OF THE WATELFOUNTAIN. I WENT TO WIRECUTTER FOR THEIR REVIEW AND GOT THIS PRODUCT. ARE THERE WAYS TO INTICE OR GRADUALLY HAVE THE CAT MAKE THE CHANGE STEP BY STEP. THANK YOU FOR YOUR ANSWER

My cats and I like this product. Because of the filter, I no longer have to clean bits of food out of their water dish. The unit is nicely designed, extremely quiet, and easy to clean and refill. The only drawback, according to my older cat, is the water isn't chilled. Not a valid complaint against the fountain but just an FYI to PETKIT.