Hollins 4 Pin Vehicle End

We sincerely apologize for your experience. The issues you encountered are unacceptable, and we take that seriously. As a company bringing new products to market, we are committed to learning from our mistakes and continuously improving. We’ve made improvements to address these concerns and would truly appreciate the opportunity to make things right by sending you a replacement. Please email us at info@etpmfg.com so we can take care of you. Unfortunately, we don’t have a way to contact customers directly, so if anyone else has experienced issues with our products, please don’t hesitate to reach out. We genuinely care about our customers and are committed to doing everything we can to make things right. Thank you for your feedback and for giving us the opportunity to do better.

I love the way the wires connect and the sturdiness of the plug. So I connected the two plugs after installing them. They were almost impossible to push together. (I have arthritic hands.). When I pulled them back apart the pins stayed in the holes. They have a very odd pin style as the pins don’t go through the plug to the wires. I now have two worthless and very expensive pieced of trash. And…YES, I did read all the installation directions. (And I gave rewiredthunj many trailer plugs.)