Hakuna Pets Deluxe Aluminum Pet Door Black Medium

Great quality and easy to install, the water bottle is super handy

Love it!

This is my second doggy door and have been happy with both of them. The quality is good and are easy to install. Even though I have a solid door, it's great that it comes with cut to thickness panels to go between the facias. Would recommend to anyone.

I had an Hakuna pets dog door installed in a sliding glass door, 8 years ago. It withstood multiple daily uses for 7 years, until the flap started to wear and then, crack and tear. 7 years of giant dog use, before encountering a problem is proof of a durable and high quality product. Obviously the flap is the component that will wear and fail soonest, so that Hakuna pets is selling replacement flaps is great. In a previous home and going back around 15 years ago, I had to buy a whole new door, or use an alternative material for a flap. It was unexpected that the specific door I had, the deluxe aluminium pet door, comes in 2 versions, with 2 different mechanisms for securing the flap to the door. Mine was the older and less straightforward design - version 1. I ordered a V1 replacement flap. It arrived promptly but the top edge of the flap had black trim that was not well secured [see photo], and the overall narrower 'T' shaped wings on the flap did not easily stay secured in the flap holder of the door. It took a number of attempts to get the flap fitted and installed in the door [see photo of white framed dog door] I had it up in the evening but by the morning the flap itself had fallen off, whilst the black trim remained secured in the flap mechanism. I tried without the black trim, the very slight 'T' wings could not hold in the flap holder. I contacted the company who explained that my door was a far older model and that the design of the door and replacement flaps changed a few years ago. So despite having ordered the right model replacement flap, it would not work in my existing door. As this information wasn't clear on the website, they sent me out a whole new door, and gave me a choice of colours! I went with black. It arrived promptly and was a relatively straightforward task to remove the old door. The new door is designed to be installable through a variety of materials and tunnel depths. The screws provided were around 10cm/4quot; long. As my door was in a sliding glass door, I only needed screws at most 2. 5cm/1quot; long. Any longer than that, prevents the glass door sliding past it's frame. I therefor had to cut the screws down. I don't own a power tool to do that, so had to have a friend use a hacksaw [see photo]. If at all possible I recommend you use a power tool. Or save yourself an uncomfortable and belabored hacksawing experience and buy the right length screws. yourself. I would highly recommend Hakuna provide screws in a short, medium and long length, to better meet their customers installation needs and reduce frustration and additional expense. Despite these issues, the dog door product quality is excellent. The flap is fully functional and stays securely in place with magnetic closure and trim to help insulate around the door seal. My dogs are happily putting it to use, and I'm enjoying have a dog door without draughts again. If this flap lasts half as long as my previous one before needing to be replaced, I'll be delighted with the durability.