The store not the product! I ordered online and it took an abnormal amount of time to be delivered to the store. The online tracking didn't work and although I had called the store looking for the package they failed to call or email when it was actually delivered. I didn't immediately open the package, because due to the wait I found other options. Well when I opened it, it was obvious that the item was a return that had been used! Why are you reselling used items at full price and putting no effort in to clean up or repackage items?!

Jacks work great!! This is my second set of these jacks, no complaints at all about the product, however the customer service at the store left a lot to be desired!!

Didn't realize that I didn't order the dual locking version. They seem sturdy just the same.

These stands are 3 ton and work great for any cars. Im a diy and been using them for years. Very reliable.